Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Data Science Intern
Progressive Casualty Insurance Company
02.2025 - Current
Production AI Application Development: Developed and deployed intelligent Streamlit application with ChatGPT API integration serving 16,000+ employees. Built robust JSON-based data integration layer connecting legacy systems and modern APIs. Implemented automated fallback mechanisms for seamless user experience across system failures.
Machine Learning & Analytics: Built predictive models for weather catastrophe analysis processing $23B+ economic impact data using Python and R. Conducted comprehensive hurricane vs. tornado risk modeling with Monte Carlo simulation for executive decision-making. Developed automated ML pipelines for commercial policy analysis, optimizing claim payout allocation strategies.
Data Engineering & Visualization: Designed and maintained real-time analytics dashboards using SQL, Snowflake, and cloud infrastructure. Created scalable reporting systems supporting multiple business units with 99%+ uptime. Implemented A/B testing frameworks and statistical analysis for data-driven business decisions.
Operations Analyst
Progressive Casualty Insurance Company
05.2022 - 02.2025
Optimized customer workflow processes and vendor communication protocols. Led process improvement initiatives reducing operational costs and accelerating business outcomes. Collaborated with cross-functional teams to implement strategic changes in operational procedures.
Technical Customer Solutions Specialist
Allstate Insurance
10.2018 - 04.2022
Developed conversational AI guidelines and user behavior tracking systems for licensed agents. Leveraged technical expertise to drive customer adoption of digital policy management platforms. Achieved 97% customer satisfaction through data-driven problem resolution and system optimization.
Large Loss/Litigation Senior Casualty Specialist at Progressive Casualty Insurance CompanyLarge Loss/Litigation Senior Casualty Specialist at Progressive Casualty Insurance Company