Summary
Overview
Work History
Education
Skills
Timeline
Generic

Syria Santiago

Lubbock,TX

Summary

Dynamic and dedicated professional with a strong work ethic, experienced in customer service and childcare. At Dairy Queen and 4/12, I enhanced customer satisfaction through effective communication and product recommendations. Skilled in drawer balancing and returns processing, I consistently maintained a clean and organized environment, ensuring a positive experience for all patrons.

Overview

6
6
years of professional experience

Work History

Babysitter

Self-employeed
08.2024 - Current
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Cashier

Dairy Queen Grill & Chill Restaurant
08.2021 - 07.2024
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.

Barista/Cashier

4/12 Coffee Shop
02.2019 - 08.2021
  • Maintained and operated blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Implemented and developed customer service training processes.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Arts - English

Texas Tech University
Lubbock, TX
05-2027

Skills

  • Drawer balancing
  • Product restocking
  • Returns processing
  • Opening and closing duties
  • Strong work ethic
  • TABC and Food Handler's Certified

Timeline

Babysitter

Self-employeed
08.2024 - Current

Cashier

Dairy Queen Grill & Chill Restaurant
08.2021 - 07.2024

Barista/Cashier

4/12 Coffee Shop
02.2019 - 08.2021

Bachelor of Arts - English

Texas Tech University

Similar Profiles

CREATE PROFILE