Summary
Overview
Work History
Education
Skills
Timeline
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Jovett Jackson

Lexington,SC

Summary

Dedicated Rideshare Driver with over Number years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. High-performing Job Title bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence. Smooth driver and experienced Job Title versed in helping groups, business travelers and VIPs with transportation needs. Always polished, professional and discreet with passengers. Maintains strict standards and upholds reputation for excellence with consistent on-time operations.

Overview

20
20
years of professional experience

Work History

Uber Partner

Uber
02.2023 - Current
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Accepted and processed fares.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Followed company guidelines and policies when interacting with passengers.
  • Adhered to all safety regulations and traffic laws while driving.
  • Responded to passenger concerns and complaints politely and professionally.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Communicated with dispatchers and other drivers to coordinate passenger pickups and drop-offs.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Processed payments for rides and provided accurate change when necessary.
  • Delivered passengers to destinations safely and on time.
  • Followed applicable traffic regulations and traffic laws.
  • Developed deep knowledge of local routes and area destinations.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Remained calm and poised in emergent situations.
  • Followed designated routes and schedules while operating vehicles.
  • Responded with ease to sudden changes in routes and schedules.

Manager

Burger King
01.2019 - 09.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Manager

Exxon Mobil
01.2019 - 09.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Manager

McDonald's Restaurant
01.2004 - 12.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Medical Assistant - General Health And Science

Midland Tec
West Columbia, SC
06.2001

Skills

  • Business Documentation
  • Tax Deduction
  • Service Dispatching
  • Passenger Security

Timeline

Uber Partner

Uber
02.2023 - Current

Manager

Burger King
01.2019 - 09.2023

Manager

Exxon Mobil
01.2019 - 09.2023

Manager

McDonald's Restaurant
01.2004 - 12.2018

Medical Assistant - General Health And Science

Midland Tec

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Jovett Jackson