Syrine JLASSI
Rayen
Summary
EXECUTIVE ADMINISTRATIVE ASSISTANT Professional Driven and resourceful administrative professional with 2 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
6
6
years of professional experience
Work History
Executive Administrative Assistant
MONAFA INDUSTRY El MORNAGUIA
05.2021 - 08.2023
- Organized computer files, sensitive documents and home office supplies
- Maintained personal budget details and coordinated spending for events, business travel and meetings
- Scheduled and set-up meetings and conference calls, prepared agendas and documented minutes
- Planned executive air travel, hotel accommodations and meeting agendas.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Worked with senior management to initiate new projects and assist in various processes.
- Assisted in coordinating implementation of policies and practices across organization.
Marketing Trainee
REGIE NATIONALE DES TABACS ET DES ALLUMETTES RNTA TUNIS
11.2020 - 12.2020
- Planned and scheduled social media and email marketing programming to coordinate support for products promotion
- Investigated consumer opinions through surveys, opinion polls and social media data mining.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
Commercial Trainee
RAYEN COM (ORANGE) TUNIS
09.2019 - 12.2019
- Resolved customer inquiries about specific product details
- Assembled documentation related to sales process, including disclosures, affidavits and surveys to build complete file ready for distribution to real estate and escrow agents.
- Grew sales utilizing business-to-business sales tactics.
- Processed and assisted customers with transactions.
Finance Trainee
MUTUELLE ASSURANCE DE L'ENSEIGNEMENT MAE TUNIS
07.2019 - 08.2019
- Executed tasks related to accounts payable, accounts receivable, financial statement preparation and cash flow analysis
- Classified and recorded transactions in line with standard accounting procedure.
- Drafted financial reports to support comprehensive investigations.
- Verified financial journals for clarity and completion under supervisor direction.
Call Center Operator
GOLD PHONE CALL CENTER TUNIS
01.2018 - 12.2018
- Communicated with callers to gain information and assess needs
- Booked appointments using computer systems for clients and made outbound calls to collect payments.
- Assisted customers by answering questions and responding to inquiries.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
CENTRE SECTORIEL DE FORMATIONS AUX METIERS DU TERTIAIRE, TRADE
Tunisia 06.2021
Skills
- Customer service
- Logistics and schedule management
- Coordinate travel arrangements
- Arrange business meetings
- Facility Workflow
- Office Supplies and Inventory
- Transcribing Information
Languages
Arabic
Native language
French
Advanced
C1
English
Upper intermediate
B2
Timeline
Executive Administrative Assistant
MONAFA INDUSTRY El MORNAGUIA
05.2021 - 08.2023
Marketing Trainee
REGIE NATIONALE DES TABACS ET DES ALLUMETTES RNTA TUNIS
11.2020 - 12.2020
Commercial Trainee
RAYEN COM (ORANGE) TUNIS
09.2019 - 12.2019
Finance Trainee
MUTUELLE ASSURANCE DE L'ENSEIGNEMENT MAE TUNIS
07.2019 - 08.2019
Call Center Operator
GOLD PHONE CALL CENTER TUNIS
01.2018 - 12.2018
High School Diploma -
CENTRE SECTORIEL DE FORMATIONS AUX METIERS DU TERTIAIRE, TRADE
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