Syrterrek Jones Jr.
718 W Frances Ave Tampa,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Access Healthcare
Largo , FL
07.2023 - Current
- Collected samples from patients for laboratory testing purposes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Provided assistance to medical staff in performing minor surgical procedures.
- Verified patient information prior to specimen collection.
- Followed all safety protocols when handling hazardous materials.
- Processed samples accurately and efficiently.
- Maintained a clean, safe, and organized work environment.
Medical Assistant
Rapid Reliable Testing LLC.
TAMPA, FL
03.2022 - 11.2022
- Managed daily operations of the cruise desk, including assigning tasks to staff members.
- Provided customer service to passengers, including answering questions and resolving complaints.
- Performed daily audits of onboard accounts receivable and payable ledgers.
- Adhered to all local, state, and federal requirements regarding patient privacy and confidentiality.
- Provided education about COVID-19 prevention, transmission, and safety measures.
- Responded quickly and effectively to inquiries from patients regarding their test results or other issues related to COVID-19 care.
- Collaborated with medical staff members on strategies for managing cases of suspected or confirmed coronavirus infections.
Medical Assistant
Zentech
Tampa, FL
04.2020 - 10.2021
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Greeted and checked in patients, updating patient information in computer system.
- Performed data entry tasks related to billing and collections procedures.
- Maintained confidentiality of patient information according to HIPAA regulations.
Education
DIPLOMA - Medical Assisting
Altierus Career College
Tampa, FL02-2021
High School Diploma -
Hillsborough High School
Tampa, FL05-2011
Skills
- HIPAA Compliance
- Data Entry
- Patient Flow Management
- Payment Collection
- Phlebotomy
- Patient Scheduling
- Customer Service
- Compassionate
- ECW
- MS Office
- Active Listening
- Relationship Building
- Leadership
- Decision-Making
- Attention to Detail
- Patient-focused care
- Medical terminology knowledge
- Vital signs monitoring
Certification
- NHA CERTIFICATION #K3M8Y4Y6
Timeline
Medical Assistant
Access Healthcare
07.2023 - Current
Medical Assistant
Rapid Reliable Testing LLC.
03.2022 - 11.2022
Medical Assistant
Zentech
04.2020 - 10.2021
DIPLOMA - Medical Assisting
Altierus Career College
High School Diploma -
Hillsborough High School
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