Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sytrice Oldham

Moreno Valley,CA

Summary

Positive, organized, and detail-focused, with strong foundation in medical billing practices and terminology, I excel in accurately processing patient information and claims. Adept in using billing software and ensuring compliance with healthcare regulations, I maintain meticulous records and resolve discrepancies efficiently. Committed to optimizing revenue cycle management and enhancing operational efficiency.

Overview

4
4
years of professional experience

Work History

Data Analyst

Telecare Corporation
08.2024 - Current
  • Export monthly reports and processing data.
  • Collaborated with cross-functional teams to gather data requirements and improve reporting accuracy.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Updated members daily living conditions and status to provide accurate information.
  • Developed monthly county presentations.
  • Collaborated with the team to obtain update to date member information and correct locations to ensure all data is correct.


Billing Specialist

Telecare Corporation
06.2023 - 09.2024
  • Processed billing inquiries and resolved discrepancies efficiently.
  • Supported management in identifying areas for process improvement within billing operations.
  • Reconcile Avatar Data and rejected claims.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Frequently updated insurance information weekly for property billing.
  • Ensured compliance with telecare/orange county regulations by staying up-to-date on changes in billing rules and guidelines.


Billing Specialist

MATRIX
02.2023 - 06.2023
  • Ensured County data was billed.
  • Creating Fins into avatar.
  • Batching the correct Fin for member services.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.

Customer Service Representative

Aston Carter
01.2022 - 01.2023
  • Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
  • Processed orders and returns accurately, ensuring compliance with company policies.
  • Maintained up-to-date knowledge of products and services to assist customers effectively.
  • Collaborated with team members to improve service delivery and resolve complex issues.
  • Processed claims and created claim determinations.

Education

Certificate - Certificate of Medical Billing & Coding

California State University, San Bernardino
San Bernardino, CA
05-2022

Skills

  • Data visualization and presentations
  • Data analysis
  • Excel functions
  • Reporting tools
  • Clear and concise communication
  • Data quality assurance processes
  • Microsoft Word and Excel
  • CPT Coding
  • Medical Terminology
  • ICD 9 - ICD 10
  • HCP
  • Organizational Skills

Timeline

Data Analyst

Telecare Corporation
08.2024 - Current

Billing Specialist

Telecare Corporation
06.2023 - 09.2024

Billing Specialist

MATRIX
02.2023 - 06.2023

Customer Service Representative

Aston Carter
01.2022 - 01.2023

Certificate - Certificate of Medical Billing & Coding

California State University, San Bernardino

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