OPTOMETRIC ASSISTANT/ OFFICE MANAGER Dr. Faryal Azam O.D LLC, 'Pearle Vision'
07.2017 - 04.2018
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Prepared and maintained patient medical records
Verified insurance coverage and eligibility and informed patients of any co-payments or uninsured services.
Processed patients contact lens orders.
Managed administrative duties with phone reception, appointment scheduling, and payment processing.
Contributed to increased sales by effectively promoting optical products and services based on individual patient needs.
Managed inventory of optical supplies, ensuring the availability of necessary materials for daily operations.
Assisted with marketing initiatives to promote the practice's services to prospective clients.
Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
Implemented care and efficiency improvements to support and enhance office operations.
Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Show Description