OPTOMETRIC ASSISTANT/ OFFICE MANAGER
Dr. Faryal Azam O.D LLC, 'Pearle Vision'
07.2017 - 04.2018
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Prepared and maintained patient medical records
- Verified insurance coverage and eligibility and informed patients of any co-payments or uninsured services.
- Processed patients contact lens orders.
- Managed administrative duties with phone reception, appointment scheduling, and payment processing.
- Contributed to increased sales by effectively promoting optical products and services based on individual patient needs.
- Managed inventory of optical supplies, ensuring the availability of necessary materials for daily operations.
- Assisted with marketing initiatives to promote the practice's services to prospective clients.
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.