Sze Ng
Jacksonville,FL
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Registered Nurse
UF Health
01.2024 - Current
- Implemented patient care plans and monitored health outcomes, contributing to a 15% improvement in patient satisfaction scores over a six month period by utilizing electronic health records and coordinating with multidisciplinary teams
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Streamlined patient admission processes by digitizing records and enhancing communication protocols, leading to a 25% reduction in waiting times and improving overall patient throughput efficiency
- Administered comprehensive assessments and treatments, utilizing advanced medical equipment and evidence-based practice, resulting in a 20% decrease in patient recovery time and enhancing overall care quality
Nurse Technician
Mayo Clinic
10.2022 - 10.2023
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Maintained stringent hygiene standards of unit with disinfection and consistent restock of all equipment.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
Education
Bachelor of Science - Nursing
Jacksonvile University
Jacksonville, FL01.2023
Bachelor of Science - Kinesiology
Towson University
Towson, MD12-2020
Skills
- Analytical Problem Solving
- Detail-Oriented Organization
- Clear Verbal Communication
- Nursing Team Leadership
- Infectious disease control
- Bi-lingual in english and Chinese
- Culturally-sensitive care
- IV management
- Healthcare billing
Accomplishments
- Documentation - Ensured charting accuracy through precise documentation.
- Supervision - Headed onboarding process for new nursing staff.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Charting - Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Proficiency in using and managing EHR systems
Certification
- Registered Nurse (RN)
- Advanced Cardiovascular Life Support (ACLS)
- Basic Life Support (BLS)
- Ultrasound-Guided Peripheral IV (USGPIV)
Languages
Chinese (Cantonese)
Timeline
Registered Nurse
UF Health
01.2024 - Current
Nurse Technician
Mayo Clinic
10.2022 - 10.2023
Bachelor of Science - Nursing
Jacksonvile University
Bachelor of Science - Kinesiology
Towson University
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