Szilvia Ungor

Experienced administrative and customer support professional with a strong background in data entry, healthcare, and client services. Known for accuracy, organization, and maintaining a high level of professionalism. Adept at managing records, scheduling, and supporting teams in fast-paced environments. Seeking a part-time remote data entry or administrative support role that offers flexibility.

• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Supervised team of 30+ staff members.
• Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
• Awarded "Employee of the Month" for delivering outstanding administrative support.
• Used Microsoft Excel to develop inventory tracking spreadsheets.