T A M M Y P E T E R S
Tallahassee,USA
Summary
Office Manager with extensive experience at Accenture, specializing in workflow management and regulatory compliance. Demonstrated expertise in financial administration and event planning, successfully coordinating high-level meetings and facilitating smooth operations during corporate acquisitions. Recognized for attention to detail and strong communication skills, consistently driving results in fast-paced environments.
Overview
38
38
years of professional experience
Work History
Office Manager & Executive Assistant
Accenture (formerly Anser Advisory / Government Se
Tallahassee, FL
05.2006 - 01.2025
- Supported senior leadership during two corporate acquisitions, ensuring operational continuity and compliance.
- Managed meeting calendars, travel arrangements, and confidential communications for high-level stakeholders.
- Supervised administrative staff and optimized workflows to enhance team efficiency.
- Coordinated onboarding and offboarding processes with HR and IT, adhering to policies and security requirements.
- Planned executive off-sites, company events, and team meetings to foster collaboration.
- Oversaw insurance coordination and managed vendor relationships to ensure seamless support.
- Handled financial administration for Highway 79 Corridor Authority, including QuickBooks management and monthly tracking.
- Served as Board Clerk for South Plains Water Corporation and Highway 79 Corridor Authority, ensuring compliance with public records laws.
Administrative Specialist I
City of Tallahassee/Blueprint 2000
Tallahassee, Florida
12.2004 - 04.2006
- Provide administrative support to the director, office manager, and agency consultants by performing duties such as purchasing office supplies, maintaining files, producing material for presentations, conferences, and workshops; answer phone and direct to appropriate staff; meet and greet customers; distribute mail to the appropriate staff; compile data for reports on budget requests and expenditures of funds; perform other miscellaneous office duties as needed.
Government Operations Consultant
Agency for Workforce Innovation
Tallahassee, Florida
10.2004 - 12.2004
- Compiled and analyzed inquiries from customers affected by natural disasters.
- Researched relevant state laws in Florida to facilitate effective resolutions.
- Determined appropriate referrals to Federal, State, and local governmental agencies for issue resolution.
Administrative Assistant I
State Technology Office
Tallahassee, Florida
10.1999 - 09.2004
- Provided administrative support to the Chief Technology Officer (CTO) by performing duties such as: maintain the CTO's calendar and email, arrange and facilitate meetings, make travel arrangements and prepare necessary paperwork for reimbursement of travel expenses, prepare, monitor, and report on budget requests and expenditures of operational funds, answer phone and sort/distribute mail, prepare documents and reports using Microsoft office suite software.
- Performed other miscellaneous office duties as needed.
Cashier / Sales Associate
Governors Square – Casual Corner
Tallahassee, Florida
06.1999 - 06.2004
- Dependable and customer-focused retail professional with extensive experience in point-of-sale operations, customer service, and merchandise management.
- Skilled in accurately processing cash, credit, and return transactions while maintaining a positive shopping experience for customers.
- Demonstrated ability to assist with merchandising, restocking, and maintaining organized and visually appealing displays.
- Provided friendly, efficient service to customers, addressing inquiries and resolving issues to ensure satisfaction.
- Operated POS systems accurately and efficiently during peak business hours.
- Assisted in inventory control, including receiving shipments, restocking shelves, and conducting periodic stock counts.
- Supported promotional events and seasonal sales by preparing markdowns and updating pricing materials.
- Maintained compliance with company policies, cash-handling procedures, and loss prevention standards.
- Contributed to store closing and opening duties, ensuring a clean, secure, and organized sales floor.
- Recognized by management for reliability, attention to detail, and a strong work ethic in a fast-paced retail environment.
Staff Assistant
Division of Blind Services
Tallahassee, Florida
09.1998 - 10.1999
- Provided administrative support to the Bureau Chief and staff, maintaining filing systems and handling daily office operations.
- Coordinated travel arrangements and prepared reimbursement documentation for the vision impaired.
- Processed invoices for commodities and services and prepared vendor payment paperwork.
- Performed additional administrative duties to support departmental operations.
Staff Assistant
Department of Labor & Employment Security
Tallahassee, Florida
06.1997 - 09.1998
- Supported the Bureau Chief and staff by maintaining filing systems and assisting with daily administrative functions.
- Collaborated with Human Resource Management (HRM) on hiring packages and employee performance evaluations.
- Coordinated travel arrangements for personnel conducting annual inventory of office furniture and equipment.
- Compiled monthly time and attendance reports for four cost centers.
- Performed additional administrative duties as required.
- Division of Workers' Compensation
Cashier / Stock Associate ( Part-Time)
Walmart Supercenter
Tallahassee, FL
06.1996 - 06.1997
- Operated cash registers and processed customer transactions accurately and efficiently.
- Handled cash, credit, and debit payments; issued receipts and provided correct change.
- Assisted customers with inquiries, returns, and exchanges in accordance with store policies.
- Maintained a clean, organized, and customer-friendly checkout area.
- Balanced cash drawers at the beginning and end of shifts.
- Received, unpacked, and organized merchandise deliveries in the stockroom and on the sales floor.
- Stocked shelves and product displays, ensuring items were properly labeled and priced.
- Monitored inventory levels and reported shortages or discrepancies to management.
- Assisted with markdowns and tagging clearance items during store closing procedures.
- Maintained cleanliness and organization in stock areas and on the sales floor.
Administrative Secretary
Division of Workers' Compensation
Tallahassee, Florida
06.1996 - 06.1997
- Collaborated with Human Resource Management (HRM) regarding hiring packages and employee performance evaluations for field and central offices.
- Prepared monthly time and attendance reports for all cost centers.
- Maintained all personnel files on associates, including selection procedures and time and attendance reports.
- Assist central and field employees with personnel and payroll questions.
- Answered incoming calls and direct to the appropriate staff.
- Developed charts and graphs as requested.
- Performed other miscellaneous office duties as needed.
Administrative Secretary
Department of Education
Tallahassee, Florida
11.1994 - 06.1996
- Coordinated activities of other support staff.
- Maintained appointment calendar for the Program Director and other support staff.
- Made reservations for travel and accommodation and prepared itineraries and requested reimbursement of travel expenses.
- Created forms and documents for management & professional staff.
- Prepare and submit requisitions for supplies, printing and related services.
- Answered incoming calls and directed them to the appropriate staff.
- Distributed incoming mail to appropriate staff.
- Set up and maintained database pertaining to the Gold Seals Scholarship program.
- Created material for presentations conducted at seminars, workshops and conferences.
- Typed correspondence, reports, manuals and other material pertaining to general and technical topics.
- Maintained personnel files and performed other miscellaneous office duties as needed.
- Marketing & Diversified Education
Secretary Specialist
Department of Education
Tallahassee, Florida
04.1993 - 11.1994
- Provide administrative support to the Program Director and professional staff.
- Made reservation for travel and accommodations and prepared itineraries and requested reimbursement of travel expenses; created forms and documents; prepared and submitted requisitions for purchase orders; answered incoming calls and directed to the appropriate staff; received, dated, sorted and distributed incoming mail to appropriate staff; created material for presentations, seminars, workshops and conferences; typed correspondence, manuals and other material pertaining to general and technical topics; served as backup to the Staff Assistant when needed; performed other miscellaneous office duties as needed.
- Marketing & Diversified Education
Administrative Support ( Temporary Assignments)
Kelly Temporary Services
Tallahassee, FL
05.1992 - 04.1993
- Maintained filing systems and prepared memorandums, reports, and other documents.
- Created databases to support staff information needs.
- Answered and routed incoming calls.
- Coordinated travel reservations for supervisors.
- Prepared materials for seminars, workshops, and conferences.
Lab Tester
Amoco Fabrics & Fibers Company
Bainbridge, Georgia
03.1987 - 10.1991
- Compiled and entered production quality data pertaining to yarn color and denier weight into computer system.
- Kept daily log of production quality problem issues.
- Updated and maintained product quality standards.
Education
Branell College
Tallahassee, FLSkills
- Workflow management
- Financial administration
- Vendor relations
- Regulatory compliance
- Microsoft Office Suite
- Customer relationship management
- QuickBooks expertise
- Event planning
- Staff supervision
- Presentation design
- Document management
- Attention to detail
- Meeting coordination
- Financial reporting
- Administrative support
- Bookkeeping practices
- Travel coordination
- Effective communication
References
Available upon request.
Timeline
Office Manager & Executive Assistant
Accenture (formerly Anser Advisory / Government Se
05.2006 - 01.2025
Administrative Specialist I
City of Tallahassee/Blueprint 2000
12.2004 - 04.2006
Government Operations Consultant
Agency for Workforce Innovation
10.2004 - 12.2004
Administrative Assistant I
State Technology Office
10.1999 - 09.2004
Cashier / Sales Associate
Governors Square – Casual Corner
06.1999 - 06.2004
Staff Assistant
Division of Blind Services
09.1998 - 10.1999
Staff Assistant
Department of Labor & Employment Security
06.1997 - 09.1998
Cashier / Stock Associate ( Part-Time)
Walmart Supercenter
06.1996 - 06.1997
Administrative Secretary
Division of Workers' Compensation
06.1996 - 06.1997
Administrative Secretary
Department of Education
11.1994 - 06.1996
Secretary Specialist
Department of Education
04.1993 - 11.1994
Administrative Support ( Temporary Assignments)
Kelly Temporary Services
05.1992 - 04.1993
Lab Tester
Amoco Fabrics & Fibers Company
03.1987 - 10.1991
Branell College