T-ASIA DORSEY
Dallas,TX
Summary
Pursing a data entry role where I can exercise my expert customer service, strong administrative, data entry, and prioritization skillset. Critical thinking has become natural instinct, while determining proper solutions, a combination that makes me an asset for every environment.
Overview
6
6
years of professional experience
Work History
DRUG/ALCOHOL COORDINATOR
AXELON/ AMERICAN AIRLINES
FORT WORTH, TX
02.2023 - 01.2024
- Maintain confidential drug and alcohol program records in order to meet DOT and FAA requirements.
- Receive, review, and update daily drug/alcohol result records for DOT and company testing. Support D&A Program Analyst in review and update of test records for the Non-DOT Random Drug Testing Program.
- Provide Pre-employment clearances to Talent Services and field managers.
- Complete requests from other companies for drug/alcohol records on former employees.
- Verify/add testing records in the Drug & Alcohol system.
- Prepare follow-up items with regard to affidavits and certificates of corrections to collection vendor.
- Setup and manage third party vendors for recruitment and hiring managers for pre-employment screens.
- Review /verify invoices and prepare for manager's approval.
- Perform a variety of daily, weekly, monthly, and quarterly audits and prepare reports for regular internal audits.
- Prepare audit reports for annual FAA inspections.
- Interact with HROS, clinic staff, field managers, supervisors, and third-party vendors.
ACCOUNTS RECEIVABLE CLERK/DATA ENTRY SPECIALIST
BURNETTS/REPUBLIC NATIONAL DISTRIBUTING COMPANY
GRAND PRAIRIE, TX
10.2021 - 01.2023
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income and generate invoices.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reported financial data and updated financial records in ledgers and journals.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Calculated discounts, percentage allocations and credits and spearheaded process improvements to secure prompt and regular receipts for organization.
- Entered figures using 10-key calculator to compute data quickly.
PRESERVATION SPECIALIST/DATA ANALYST
BURNETTS STAFFING/KOFILE
DALLAS, TX
04.2020 - 12.2021
- Investigated news, government and church archives to locate important information about significant events
- Arranged and analyzed historical information to evaluate significance and organize representations while highlighting findings
- Conducted historical research as basis for identification, conservation and reconstruction of historic places and materials
- Developed and maintained courteous and effective working relationships
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Carried out day-day-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
LOCKBOX SPECIALIST/DATA ENTRY
BCFORWARD/ BANK OF AMERICA
DALLAS, TX
06.2019 - 02.2021
- Wrote and distributed customer correspondence
- Counted, verified and handled bank deposits and armored car transactions
- Executed wire transfers, stop payments and account transfers
- Handled various accounting transactions
- Conducted regular proof work and followed up on chargebacks and deposit corrections
- Proved successful working within tight deadlines and fast-paced atmosphere
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Exceeded goals through effective task prioritization and great work ethic
- Identified issues, analyzed information and provided solutions to problems
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
CAPTIONING AGENT
STELLAR
Irving, TX
01.2019 - 08.2020
- Traveled with hearing-impaired clients to medical, legal and educational settings to provide real-time translation of essential information
- Produced transcripts for court personnel, legal professionals and general public
- Marked exhibits introduced into evidence for identification and incorporated into prepared transcripts
- Took verbatim notes of testimony in administrative proceedings using stenotype or voice writing
- Reviewed transcriptions for accuracy in grammar, punctuation and spelling
- Leveraged computer-aided transcription system to prepare verbatim records
- Conducted transcription, court reporting, closed captioning, and Communications Access Realtime Reporting (CART)
- Generated error-free transcripts with skilled capturing and proofreading
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Reviewed transcriptions for accuracy in grammar, punctuation and spelling.
- Recounted previously recorded information to provide reference for proposed question or subject matter.
CAPTIONING ASSISTANT
CAPTEL SERVICE SPECIALISTS
Arlington, TX
11.2017 - 12.2019
- Edited and reviewed captioned reports for clarity, grammar and spelling
- Planned, placed and synchronized all captions with dialogues
- Provided excellent customer service by dictating and captioning variety of conversational topics verbatim
- Consistently typed 55 wpm with 98% error rate
- Isolated mistakes or inconsistencies to correct incorrect information
- Generated error-free transcripts with skilled capturing and proofreading
- Reviewed transcriptions for accuracy in grammar, punctuation and spelling
- Leveraged computer-aided transcription system to prepare verbatim records.
Education
Bachelor of Science - HEALTHCARE MANAGEMENT
Ultimate Medical Academy
09-2025
BRAIDERS LICENSE - COSMETOLOGY
Ogle School Hair Skin Nails
05.2013
High School Diploma -
Sam Houston High School
09.2011
Skills
- Document Management and Storage
- 10-Key Certification
- Data Verification
- Administrative Support
- Records Management
- Microsoft Office Suite
- Data Entry
- Process Improvement Initiatives
- Financial Records and Reporting
- Document Control
- Work Planning and Prioritization
- Information Collection
- Discretion and Confidentiality
References
- References provided upon employer's request.
Timeline
DRUG/ALCOHOL COORDINATOR
AXELON/ AMERICAN AIRLINES
02.2023 - 01.2024
ACCOUNTS RECEIVABLE CLERK/DATA ENTRY SPECIALIST
BURNETTS/REPUBLIC NATIONAL DISTRIBUTING COMPANY
10.2021 - 01.2023
PRESERVATION SPECIALIST/DATA ANALYST
BURNETTS STAFFING/KOFILE
04.2020 - 12.2021
LOCKBOX SPECIALIST/DATA ENTRY
BCFORWARD/ BANK OF AMERICA
06.2019 - 02.2021
CAPTIONING AGENT
STELLAR
01.2019 - 08.2020
CAPTIONING ASSISTANT
CAPTEL SERVICE SPECIALISTS
11.2017 - 12.2019
Bachelor of Science - HEALTHCARE MANAGEMENT
Ultimate Medical Academy
BRAIDERS LICENSE - COSMETOLOGY
Ogle School Hair Skin Nails
High School Diploma -
Sam Houston High School