T. Baguma
New York,USA
Summary
Community organizing professional with strong focus on team collaboration and achieving results. Skilled in event planning, volunteer coordination, and effective communication. Reliable and adaptable, ensuring smooth operations and positive community impact. Known for problem-solving abilities and fostering collaborative environment.
Overview
12
12
years of professional experience
Work History
Caseworker
HRA/DEPT OF SOCIAL SERVICES
09.2023 - Current
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Mentored new caseworkers as they transitioned into their roles, providing guidance on best practices and procedures.
- Developed strong partnerships with local organizations, expanding available resources for clientele.
- Managed high-risk cases involving substance abuse or domestic violence concerns with specialized interventions tailored to each situation.
Event Coordinator
Pure Genius Events
03.2014 - 05.2023
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes. Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Coordinated schedules and timelines for events with vendors to deliver exceptional catering and audiovisual services during events.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Mental Health Aide
St. Vincent Hospital Westchester
07.2020 - 01.2022
- Advocated & coordinated services, representing clients across all support services, including medical, psychiatric, entitlement offices, community resources, legal services, & family members
- Monitored cases by reviewing case notes, observing progress, logging events, and evaluating treatment and responses; advocate for needed services and entitlements
- Communicated clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminate results and obstacles to therapeutic team and family; identify treatment influences
- Collaborated with healthcare providers, social service agencies, and community-based organizations to coordinate comprehensive care and support for clients.
CASE MANAGER
HELP USA
01.2020 - 07.2020
- Assisted families in a transitional housing facility in obtaining permanent housing and provided support through referrals and resources to aid in creating and maintaining stability
- Conducted intake assessments, identify barriers and challenges, and develop and manage Independent Living Plans while utilizing a solution-based approach to effectively resolve issues and encourage self-sufficiency
- Collected monthly service statistics, conduct weekly inspections, and complete all documentation in compliance with agency, city, and state guidelines.
- Assisted clients in meeting eligibility criteria and processing requests for services and benefits, such as medical care, housing, and financial assistance.
Program Coordinator
Girls Empowerment Matters INC
09.2015 - 07.2019
- Developed and delivered interactive, outcome-based curriculum for age-specific programming, resulting in a 20% increase in program participation and engagement levels
- Established strong relationships with school administrators, community-based organizations, libraries, and external partners through regular communication efforts, resulting in a 20% increase in program partnerships.
- Spearheaded the execution of annual giving strategies, resulting in a 20% increase in donor contributions and surpassing fiscal year goals.
Family Coordinator
Brooklyn Urban Charter School
10.2013 - 06.2015
- Conducted comprehensive research on individual and foundation prospects, identifying new funding opportunities and contributing to a 10% increase in donor acquisitions.
- Collaborated with faculty members to streamline the admissions process, reducing review time by 30% and improving applicant experience.
- Managed and maintained an engaging website, regularly updating content, resulting in a 15% increase in website traffic and improved user engagement.
Education
Bachelor of Science (B.S.) - Health & Wellness
SUNY College at Buffalo
Buffalo, NYSkills
- Case Management
- Needs Assessment
- Advocacy
- Benefits Processing
- Data Tracking and Analysis
- Communication and Relationship Management
- Multidisciplinary Collaboration
- Cultural Sensitivity
- Program production and audiovisual management
- Proficiency in MS Office, Zoom, Canva, Adobe Photoshop
- Fundraising
- Social media marketing
Timeline
Caseworker
HRA/DEPT OF SOCIAL SERVICES
09.2023 - Current
Mental Health Aide
St. Vincent Hospital Westchester
07.2020 - 01.2022
CASE MANAGER
HELP USA
01.2020 - 07.2020
Program Coordinator
Girls Empowerment Matters INC
09.2015 - 07.2019
Event Coordinator
Pure Genius Events
03.2014 - 05.2023
Family Coordinator
Brooklyn Urban Charter School
10.2013 - 06.2015
Bachelor of Science (B.S.) - Health & Wellness
SUNY College at Buffalo
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