T E S F A M G E M E D A
Hyattsville,USA
Summary
Experienced, skilled, and knowledgeable Anthropology and Social Work graduate is seeking a position as Human Services, Case Management, Community organizing Outreach Specialist or as a program coordinator.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Child Welfare Specialist
State of Mayland
01.2024 - Current
- Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
- Developed strong relationships with clients, fostering trust and rapport to better support their needs throughout the case process.
- Increased access to resources for struggling families by connecting them with relevant community organizations and programs.
- Reduced risk factors for child abuse and neglect by providing timely interventions and supportive services to at-risk families.
Clinical Care Coordinator
Kinara Behavioral Health Services
08.2022 - 11.2023
- Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
- Conducted regular audits of clinical processes, identifying areas for improvement and driving continuous quality improvements across the organization.
- Reduced hospital readmission rates through effective discharge planning and coordination of post-acute care services.
- Championed patient advocacy, ensuring that the unique needs and preferences of each individual were respected and addressed throughout the care process.
Social Services Assistant
Cadia Healthcare
01.2022 - 08.2022
- Provided Care coordination; scheduling and leading interdisciplinary Care Plan meetings; discharge planning, onsite problem-solving and response to urgent needs; strongly advocate for patients, provided referrals for Community based Housing, Skilled nursing and Rehab services and linked residents to resources and providers, worked in collaboration and coordination with in-house and outside disciplines to meet Residents' goals and discharge planning and dates; Completed and verified the legal and medically relevant documentations such as Advance Directives, PASSR, MOLST Encourage support systems and collateral sources to actively involve in residents' informed decision making and in meeting their recovery goals; Ordered medically needed Durable equipment; advocated for and advised and encouraged residents to exercise their full rights and independence
ACT Program Team Care Coordinator
MBI Health Services
12.2019 - 01.2022
- Assisted the ACT Team Clinical manager: served by being responsible and verifying the program's services are properly and equitably provided by the team to the nearly 100 consumers many of whom are with chronic homelessness, acute behavioral/emotional health and substance Abuse challenges; carried cases and provided case management; represented the team and manager at essential interdisciplinary team meetings within and outside the agency; provided leadership and coordination of care including supervising; training; leading clinical team members, organized and facilitated meetings; completed intakes, doing initial and annual psychosocial assessment, coached and counseled consumers with coping skills to manage symptoms, prevent and manage crisis to maintain stability; practiced motivational interviewing, trained and applied the Person-Centered model, principle and assisted consumers to develop, review, evaluate and update their Treatment Plans/Individual Recovery plans; reviewed, approved and completed clinical documentation; managed clinical records; trained and supervised recovery support Specialists; assisted Consumers to apply for benefits such as Medicaid, Medicare Insurance and verified coverage using systems like Medicaid Portal
- Provided collaborative and Coordinated services with the Legal system for consumers with substance Abuse cases and identified as Mandated patients or consumers for Treatment; facilitated group counseling and social skills building; advocated for consumers and worked with many of DC area resourceful agencies (Housing Authority, DBH, DDS, employment agencies, 35K St Clinic, CRT, CPEP, ST Elizabeth's Hospital and others consumers are linked to); participated in discharge planning and Community living arrangement; Received mandatory and timely annual inhouse and outside clinical training
Program Care/service Coordinator
Global Resources and Support Services
08.2018 - 01.2019
- As the program's intake and service coordinator, provide holistic services including but not limited to: Organized and coordinated services of the newly started Behavioral Health Services program (CSA)to communities, agencies and local government entities and established collaborative relationship with them; completed intake and need-clinical assessment of newly referred clients to the program for behavioral and community based services; Played significant organizing role in marketing, community outreaching, outreaching coordinating Health fair events and expanded the agency's recognition Verified and Scheduled clients for counseling, doctor's visits, and case management, coordinating with DC department of Behavioral Health; coordinated support services to clients in cooperation with the DC DBH Access Helpline, Crisis team-CRT, coordinated and led interdisciplinary team meetings; developing Person-Centered Treatment planning for consumers; trained and advised newly hired case managers and other office staff; referred and advocated for consumers to obtain resources such as housing, employment, health insurance, IDA, Food stamp, educationvocational training; case management; provided office management and represented Global Resources Agency Director at different inter-Agency meetings; reporting and shared information
Case Manager/Community Support worker
Diamond Healthcare Corporation and Medstar WHC
04.2010 - 07.2018
- Client population: Young-adults and seniors with severe Behavioral Health and co-occurring Disorders served in an outpatient behavioral health settings Provided intensive Case Management (75% Community based services): performed psychosocial needs assessment; coordinated various support services to client per identified needs; educated, counseled and role played clients in knowledge enhancement, coping skills development to manage somatic and psychiatric symptoms; social-life skills building; addiction prevention and maintaining sobriety, referred and advocated for clients at specific programs, resource centers and coached with Problem-solving and independence; managing housing, employment, education, benefits/entitlements; health insurances and more challenges; developed and wrote timely Treatment Plans; reviewed progress with Outcome evaluation; coordinated and participated in Interdisciplinary Treatment Team meetings from within and outside agencies; facilitated Discharge Planning
Adoption Case Manager /Social worker
DC Child Family Services Agency
12.2008 - 07.2009
- Laid off never to be called back due to Budget issues at the time
ACT Case manager
Pathways
05.2008 - 12.2008
Social Work Intern
Interfaith Conference of Metropolitan
01.2007 - 01.2008
Community Organizer
Cultural Education: African Immigrants and Refugee Foundations
01.2005 - 01.2007
Teaching and Research Assistant
Jagiellonian University
01.1996 - 01.1999
Education
MSW - Immigrant and Displaced population, public policy, Social Gerontology
Howard University School of Social work
Washington, DCPost-Graduate Degree - Anthropology
Jagiellonian Univ
MA - Cultural Anthropology
Warsaw University
Skills
- Knowledge of Human behavior
- Social Services
- Behavioral Health
- School
- Skilled Nursing
- Rehab
- Child welfare
- Immigrant community settings
- Psycho-social assessment
- Person-Centered Treatment/service planning
- Strengths-Based Perspective
- Cultural competency
- Crises management and intervention
- Motivational interviewing
- Clinical Documentation
- Counseling
- Computer Savvy
- Multilingual
- Managing and training Team
- Oral communication
- Written communication
- Independent decision making
Certification
- Career advancement training certifications: DC Department of Behavioral Health
- MBI Health Services Training Institute
- Attended Multiple, interdisciplinary Clinical continued education, Diamond Healthcare Corp
Timeline
Child Welfare Specialist
State of Mayland
01.2024 - Current
Clinical Care Coordinator
Kinara Behavioral Health Services
08.2022 - 11.2023
Social Services Assistant
Cadia Healthcare
01.2022 - 08.2022
ACT Program Team Care Coordinator
MBI Health Services
12.2019 - 01.2022
Program Care/service Coordinator
Global Resources and Support Services
08.2018 - 01.2019
Case Manager/Community Support worker
Diamond Healthcare Corporation and Medstar WHC
04.2010 - 07.2018
Adoption Case Manager /Social worker
DC Child Family Services Agency
12.2008 - 07.2009
ACT Case manager
Pathways
05.2008 - 12.2008
Social Work Intern
Interfaith Conference of Metropolitan
01.2007 - 01.2008
Community Organizer
Cultural Education: African Immigrants and Refugee Foundations
01.2005 - 01.2007
Teaching and Research Assistant
Jagiellonian University
01.1996 - 01.1999
Post-Graduate Degree - Anthropology
Jagiellonian Univ
MA - Cultural Anthropology
Warsaw University
- Career advancement training certifications: DC Department of Behavioral Health
- MBI Health Services Training Institute
- Attended Multiple, interdisciplinary Clinical continued education, Diamond Healthcare Corp
MSW - Immigrant and Displaced population, public policy, Social Gerontology
Howard University School of Social work
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