Open To Work
Tanesha Harvey
Lawrenceville,GA
Work Preference
Summary
Results-driven professional with significant expertise in training initiatives and systems integration. Adept at leading cross-functional teams to align learning and technology frameworks with organizational goals, driving measurable enhancements in workforce capability and operational performance. Possesses strong analytical and research skills, leveraging an MBA and MSW to foster operational excellence and mission-driven success.
Overview
9
9
years of professional experience
Work History
Business Analyst III (CW Instructional Designer)
Georgia Department of Family and Children Services (DFCS)
Atlanta, Georgia
02.2021 - Current
- Directs multi-phase project plans for statewide child welfare systems integration, managing a cross-functional technical team.
- Designs and oversees the execution of foundational child welfare curricula and technological frameworks, and collaborates with subject matter experts to ensure content accuracy.
- Contributes to executive workgroups, optimizing service delivery models and business workflows while fostering partnerships with teams and vendors
- Forecasts and monitors project timelines and personnel performance, proactively identifying operational risks to develop targeted mitigation strategies.
Business Analyst II – Integrated Eligibility Systems (IES)
Georgia Department of Family and Children Services (DFCS)
Atlanta, Georgia
09.2020 - 02.2021
- Led resolution of technical issues within the Georgia Gateway System, ensuring uninterrupted benefit access for vulnerable populations.
- Conducted user analyses and system diagnostics to pinpoint failures, improving system reliability.
- Championed enhancements by translating frontline feedback into system improvements that increased user satisfaction.
- Earned the Georgia Department of Human Services Outstanding Team Award for leadership in expanding service accessibility across eligibility operations.
Consultant – Project Manager (Client: Fiserv)
The Forum Group
New York, New York
11.2019 - 09.2020
- Orchestrated enterprise integration across 20+ business units, centralizing operations within the Clarity PPM ecosystem.
- Coordinated cross-functional teams, managing stakeholder priorities and timelines to enhance communication and project alignment.
- Maintained project documentation, ensuring compliance and transparency throughout project lifecycle to facilitate informed decision-making.
- Optimized project delivery processes to support data-informed decision-making across multiple departments.
Solution Specialist Consultant
Deloitte
Lake Mary, Florida
10.2017 - 11.2019
- Facilitated integrated eligibility systems rollouts for over 500 caseworkers across Ohio and Oregon through statewide training initiatives.
- Executed train-the-trainer workshops empowering internal leaders and frontline trainers through evidence-based adult learning principles.
- Prepared curriculum addressing diverse learning needs, enhancing knowledge retention for public sector staff.
- Collaborated with vendor partners and state agencies to synchronize change management plans, improving service delivery processes.
Education
Master of Social Work -
University of Georgia
Athens, Georgia05-2026
Master of Business Administration -
Capella University
Minneapolis, Minnesota02-2021
Bachelor of Science - Organizational Management minor Leadership
Bluefield University
Bluefield, Virginia12-2009
Skills
- Government sector
- Curriculum development
- Microsoft Office Suite
- Technical writing
- Consulting
- Training and development
- Project management
- Requirement analysis
- Teamwork and collaboration
- Meeting facilitation
- E-learning technologies
Timeline
Business Analyst III (CW Instructional Designer)
Georgia Department of Family and Children Services (DFCS)
02.2021 - Current
Business Analyst II – Integrated Eligibility Systems (IES)
Georgia Department of Family and Children Services (DFCS)
09.2020 - 02.2021
Consultant – Project Manager (Client: Fiserv)
The Forum Group
11.2019 - 09.2020
Solution Specialist Consultant
Deloitte
10.2017 - 11.2019
Master of Social Work -
University of Georgia
Master of Business Administration -
Capella University
Bachelor of Science - Organizational Management minor Leadership
Bluefield University