T Heath
York,PA
Summary
Detail-oriented individual with 17 years of experience working for a global leader in the manufacturing of mining equipment. Hard working employee with strong work ethic, adaptability, and exceptional interpersonal skills. Committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Operational Procurement Agent
Metso
York, PA
04.2016 - Current
- Prepared purchase orders and sent to distributors and suppliers.
- Coordinated with suppliers to resolve performance related issues.
- Obtained purchased items by forwarding orders to suppliers and monitored expedited orders.
- Authorized payments for purchases and kept information accessible by sorting and filing documents.
- Analyzed vendor performance, reviewed compliance, and communicated corrective action requirements to vendors.
- Maintained relationships with suppliers to monitor performance and rectify issues.
- Developed and maintained vendor relationships to ensure delivery of products on time and within budget.
- Maintained accurate records of all procurements including invoices, purchase orders and other documents related to purchases.
- Identified areas where improvements can be made in processes, procedures and systems related to procurement activities.
- Arranged meetings with vendors and conferred with each to provide with requirements.
- Coordinated with logistics teams regarding shipping arrangements for purchased items.
- Investigated any discrepancies between actual delivered items versus what was ordered.
Customer Service Representative
Metso
York, PA
01.2007 - 04.2016
- Evaluate customer inquiry.
- Proposal preparation.
- Review customer purchase orders to meet Metso Terms and Conditions.
- Order entry processing.
- Order coordination with other departments (engineering,purchasing,expediting and logistics.
- Follow up on vendor inquires and proposals.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
High School Diploma -
West Seneca East Senior High School
West Seneca, NY06-1977
Skills
- Procurement
- Bookkeeping
- Strategic Sourcing
- Purchase Order Monitoring
- Negotiation Trained
- Vendor Management
- Payment Processing
- Global Procurement
References
References available upon request.
Timeline
Operational Procurement Agent
Metso
04.2016 - Current
Customer Service Representative
Metso
01.2007 - 04.2016
High School Diploma -
West Seneca East Senior High School