Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Nix

Prattville

Summary

Dynamic retail professional with a proven track record at AT&T, excelling in customer service and sales. Recognized for boosting customer satisfaction and loyalty through tailored product recommendations and effective problem-solving. Skilled in inventory management and team collaboration, consistently achieving sales goals while enhancing the shopping experience.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

AT&T
08.2023 - 12.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Retail Sales Associate

AT&T
11.2021 - 03.2023
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Greeted customers and provided outstanding customer service.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.

Project Administrator

C.C Owen
02.2019 - 11.2021
  • Organized critical documentation for easy access and retrieval, increasing team productivity.
  • Streamlined administrative processes by implementing efficient workflows that reduced paperwork burdens.
  • Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Facilitated regular team meetings for effective communication, collaboration, and problem-solving efforts.
  • Maintained accurate records of all project-related expenses to facilitate budget tracking and financial reporting.
  • Established strong relationships with internal departments such as finance and procurement for smooth collaboration in meeting project requirements.
  • Negotiated contracts with vendors, securing favorable terms to optimize project outcomes.

Education

High School Diploma -

Prattville High School
Prattville, AL

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Retail sales
  • Store opening and closing
  • Money handling
  • Customer engagement
  • Customer assistance

Timeline

Retail Sales Associate

AT&T
08.2023 - 12.2024

Retail Sales Associate

AT&T
11.2021 - 03.2023

Project Administrator

C.C Owen
02.2019 - 11.2021

High School Diploma -

Prattville High School

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