Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Hi, I’m
Tara Garcia
Retail/ food manager
Mesa ,Az
Summary
Overview
5
years of professional experience
Work History
Tropical SmoothieArvada, CO
General Manager
01.2021 - Current
Job overview
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Trained employees on duties, policies and procedures.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Developed service and sales strategies to improve retention and revenue.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
TargetSHERIDAN, CO
Crew Member
01.2020 - 01.2021
Job overview
- During my Time at Target I was quickly train in multiple departments and was successful in each area. I started and stayed in produce while becoming the DBO over the cafe and helping in the deli I also cashiered,and helped in GM
- The skills gained for these departments are:
- Created tagging systems and associated tags to categorize products, services, and content.
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Adhered to health department regulations regarding food handling procedures.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Upheld high standards of productivity and quality in operations.
- Assisted management with inventory control and stock ordering.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Established performance standards and objectives for departmental personnel in order to ensure organizational goals were met.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Developed service and sales strategies to improve retention and revenue.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
Colorado High School CharterDenver, CO
GED
10-2019
University Overview
Skills
- POS Systems
- Customer Service
- Cash Handling
- Problem-Solving
- Employee Training
- Inventory Stocking
- Honest and Dependable
- Work Task Prioritization
- Reliable and Responsible
- Feedback Acceptance
- Staff Supervision
- Problem Solving
- Cooperative Attitude
Timeline
General Manager
Tropical Smoothie
01.2021 - Current
Crew Member
Target
01.2020 - 01.2021
Colorado High School Charter
GED
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