T. Scott Byars
Lubbock,tx
Summary
Professional with track record in retail management, adept at driving team collaboration and achieving results. Expertise in inventory management, staff training, and customer service, ensuring smooth operations and high standards. Known for adaptability and reliability, delivering consistent performance in dynamic environments. Equipped with strong problem-solving skills and focus on operational excellence.
Overview
14
14
years of professional experience
Work History
Shop Manager
Take 5 Oil Change
01.2023 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
- Coordinated staff schedules to ensure full coverage during peak hours, enhancing customer service.
- Improved staff morale through regular recognition programs, rewards incentives, open communication channels, resulting in lower employee turnover rates.
Rail Team
Cargill
03.2021 - Current
- Spotting and driving rail equipment in order to properly place rail cars was my primary duty
- I also recorded incoming and outgoing data and follow all safety regulations and ensure daily and preventative maintenance
- Supported team objectives by consistently meeting or exceeding individual productivity goals.
- Met strict deadlines under pressure without compromising quality or accuracy in completed projects.
- Maintained optimal machine performance with regular maintenance checks, minimizing downtime due to equipment issues.
- Demonstrated flexibility in adapting to changing priorities as needed throughout the workday, contributing positively to overall team morale.
Lab Technician
Bayer
09.2020 - 03.2021
- In my position as a Lab Technician I processed seed trucks, ran tests and collected and entered data
- Moisture analyses, measuring free fatty acids, x-ray, genetic testing, seed evaluation are the tests that are run daily
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
Service Technician
Catalyst
05.2019 - 04.2020
- As a service technician I ensured that our chemical tanks are at the appropriate inventory levels
- If they aren’t I either increase or decrease the rate and speed of the chemical pumps as needed
- When fluid levels are low I make sure that additional chemicals are ordered
- Wearing all necessary PPE and safety equipment and maintaining my company truck is also a big portion of my duties
Operations Technician
BHP Billiton
11.2014 - 04.2019
- I monitor oil and gas wells along with other duties on a day by day basis
- Communicating with my foreman, fellow technicians and engineers to optimize the fluid and gas production is a large portion of my job
- Visual inspections of facilities and tank batteries is vital as well
- I also ensure that my compressors are functioning well and that they are running at the best rate for the particular well they are servicing
Sleep Professional
Sleep Number
07.2010 - 06.2012
- As a Sleep Professional I exceeded sales goals, set appointments and generated new customers
- I also followed up with clients and make sure that day-to-day paperwork is done correctly
Education
Bachelors of Science - Agricultural Economics
Texas Tech University
Lubbock, Tx01.1995
Skills
- Customer service
- Employee management
- Health and safety
- Invoicing
- Employee motivation
- Employee scheduling
- Customer engagement
- Task delegation
- Store operations
- Policy enforcement
- Sales analysis
- Staff recruitment
Extracurricular Activities
Hunting Camping
References
- Toby Therwhanger, 1-806-548-1655
- Matt Seratta, 1-361-449-7075
- Jace Moore, 1-432-894-8341
- Josh Adkisson 1-512-7753
Timeline
Shop Manager
Take 5 Oil Change
01.2023 - Current
Rail Team
Cargill
03.2021 - Current
Lab Technician
Bayer
09.2020 - 03.2021
Service Technician
Catalyst
05.2019 - 04.2020
Operations Technician
BHP Billiton
11.2014 - 04.2019
Sleep Professional
Sleep Number
07.2010 - 06.2012
Bachelors of Science - Agricultural Economics
Texas Tech University
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