Téa Barrett
Sebring,FL
Summary
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
6
6
years of professional experience
Work History
Correctional Officer
Florida Department Of Corrections
Avon Park, FL
07.2021 - Current
- Enforce prison rules and regulations while maintaining a safe environment for inmates and staff.
- Maintain order in the prison by monitoring inmate behavior and intervening when necessary.
- Respond to emergency situations such as riots or disturbances with appropriate force measures.
- Provide guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Administer first aid when required due to injury or illness sustained by an inmate while under supervision.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Shift Leader
Walgreens
Avon Park, FL
02.2020 - 10.2021
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Order Fulfillment Associate
Walmart
Avon Park, FL
05.2018 - 02.2020
- Maintained accurate records of orders, shipments, and inventory.
- Processed incoming orders in a timely manner according to company standards.
- Resolved customer inquiries regarding order status and delivery.
- Monitored stock levels and communicated needs for replenishment to management.
- Assisted with loading and unloading trucks when necessary during peak periods of activity.
- Pulled and packed products from shelves based on customer orders.
- Organized and stored items in warehouse using pallet jacks and hand trucks.
- Assisted in training new warehouse employees.
Education
High School Diploma -
Avon Park High School
Avon Park, FL05-2016
Bachelor of Arts - Surgical Technology
South Florida State College
Avon Park, FLSkills
- Emergency Response
- Facility Security
- Crisis Management
- Non-violent intervention
- Policy Enforcement
- First aid and CPR certified
- Proficient with Word, Excel, and Powerpoint
- Customer Service
- Customer inquiries
- Warehouse Operations
- Hand-Eye Coordination
- Work order processing
- Stock management
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Correctional Officer
Florida Department Of Corrections
07.2021 - Current
Shift Leader
Walgreens
02.2020 - 10.2021
Order Fulfillment Associate
Walmart
05.2018 - 02.2020
High School Diploma -
Avon Park High School
Bachelor of Arts - Surgical Technology
South Florida State College
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