TÉA STORM
Mesa,AZ
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing open/closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Efficient worker known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Bartender
Zipps Bar and Grill
Scottsdale, AZ
06.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Accurately took food and drink orders from guests at tables.
- Promptly delivered food and beverages to optimize guest satisfaction.
- Assisted guests with menu selections while addressing product inquiries.
- Upsold daily specials to boost restaurant revenue during peak hours.
Shift Supervisor
Nekter Juice Bar Inc.
Chandler, Arizona
02.2023 - Current
- Supervised daily operations to ensure seamless workflow among team members.
- Trained new staff on customer service standards and operational procedures.
- Managed inventory levels and coordinated supply orders with vendors for optimal stock.
- Resolved customer complaints promptly to maintain high satisfaction rates.
- Communicated job duties, expectations, and policies to employees effectively.
- Performed cash handling tasks including counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to support efficient business operations.
Key Holder Supervisor
Pokitrition
Scottsdale, Arizona
01.2021 - 06.2023
- Supervised daily store operations, ensuring high standards of customer service.
- Managed inventory levels and organized stockroom for efficient product access.
- Prepared ingredients and meals per daily menus and special requests.
- Conducted team meetings to align on sales goals and operational strategies.
Education
Bachelor of Science - Nursing
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZSkills
- Customer service
- Team collaboration
- Time management
- Sales techniques
- Beverage preparation
- Strong work ethic
- High volume dining
- Liquor, wine, and food service
Certification
Food Handlers & Alcohol License
CPR Certified
Certified nursing assistant
Timeline
Server/Bartender
Zipps Bar and Grill
06.2025 - Current
Shift Supervisor
Nekter Juice Bar Inc.
02.2023 - Current
Key Holder Supervisor
Pokitrition
01.2021 - 06.2023
Bachelor of Science - Nursing
Maricopa Community Colleges, Scottsdale Community College