Ta-Tanisha Davis
Fort Meade,MD
Summary
Proven to enhance customer satisfaction and store efficiency, my tenure at Walmart showcased my adeptness in stocking shelves and product restocking, alongside fostering team collaboration. Leveraging hard skills like stock rotation and soft skills in maintaining safety, I consistently met or exceeded stocking goals, contributing to a positive work atmosphere and streamlined operations.
Overview
37
37
years of professional experience
Work History
Overnight Stocker
W Harris GSC
05.2023 - 01.2024
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Cleaned shelves when needed
- Helped other employees when there was a big load of freight
Janitorial Worker
Piepenbrock
10.2021 - 07.2022
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Sanitized break area kitchen counters, tables and sinks.
- Upheld company standards for cleanliness in all areas through proactive identification and resolution of potential problem spots.
- Cleaned and stocked bathrooms
Elderly Care Provider
Ihss
05.2018 - 06.2020
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Arranged transportation and accompanied patients to doctors' offices and errands.
In Home Babysitter
Ihss
09.2010 - 12.2017
- Collaborated with parents to develop age-appropriate goals for each child''s growth and development.
- Fed children lunch
- Did outside activities & inside activities
Overnight Stocker
Walmart
05.2004 - 10.2008
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized stockroom free of hazards.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Interacted with guests in friendly and knowledgeable way.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Followed orders precisely for correct items, sizes and quantities.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Noted unsafe components inside packages and discussed concerns with supervisors.
Unarmed Security Guard
Securitas Security Services USA
01.2003 - 07.2003
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Patrolled commercial property and associated parking garage.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Maintained visitor logs for accurate record-keeping and improved site access control.
Customer Service Representative
Innicom
05.1996 - 05.1997
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
Food Preparation Worker
Kings Table All You Can Eat
02.1987 - 02.1988
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Organized and re-stocked various stations and self-service items.
- Guaranteed customer satisfaction by quickly delivering orders.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
J W North
Riverside, CA06.1992
Skills
- Stocking shelves
- Stock Rotation
- Product restocking
- Maintaining safety
Timeline
Overnight Stocker
W Harris GSC
05.2023 - 01.2024
Janitorial Worker
Piepenbrock
10.2021 - 07.2022
Elderly Care Provider
Ihss
05.2018 - 06.2020
In Home Babysitter
Ihss
09.2010 - 12.2017
Overnight Stocker
Walmart
05.2004 - 10.2008
Unarmed Security Guard
Securitas Security Services USA
01.2003 - 07.2003
Customer Service Representative
Innicom
05.1996 - 05.1997
Food Preparation Worker
Kings Table All You Can Eat
02.1987 - 02.1988
High School Diploma -
J W North
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