Téa Tenner
Plumas Lake,California
Overview
8
8
years of professional experience
Work History
Student Assistant
Sacramento State University Human Resources
Sacramento, CA
08.2023 - Current
- Created and updated tracking spreadsheets using Microsoft Suite.
Used software to process personnel transaction forms to initiate the hiring process. - Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Helped with administrative and clerical support by managing incoming calls, coordinating files and sorting mail.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Delivered friendly assistance with new hires throughout hiring process.
Administrative Assistant
Sierra College
Rocklin, CA
01.2022 - 05.2023
- Manage student assistants; create schedules, monitor hours and workflow, and delegate projects for completion
- Book, schedule, and arrange meetings/discussions for the Dean and Associate Dean within the Division
- Work collaboratively with a diverse group of students, educators, administrators, classified staff, and all-level staff
- Facilitate communication and build positive working relationships between assigned administrators, students, academic and classified staff, other offices, educational institutions, and public agencies
- Performs secretarial and administrative support duties for an assigned manager; relieves administrator of various clerical, technical, and administrative details
- Screens office visitors and telephone callers; responds to sensitive questions, complaints, and requests for information from administrative, management, academic, and/or classified staff, the general public, and students; communicates information in person, by telephone, or by electronic mail
- Maintains a calendar of events to ensure timely coordination of office activities and status of assigned projects; schedules and arranges meetings and appointments; coordinates activities with other divisions and departments; makes travel arrangements for staff
- Orders office supplies, equipment, and materials; ensures proper functioning of office equipment; coordinates repairs as needed
- Trains and provides work direction to assigned student workers and temporary help as assigned.
Student Assistant
Sierra College
Rocklin, CA
08.2021 - 12.2022
- Responsibilities included Maintaining confidentiality at all times well
- Handling sensitive information such as petitions and faculty information
- Managed the division petition tracker, faculty syllabus, and office hour spreadsheets
- Maintained the front desk, keeping a clean and organized workspace, handling phone calls, and answering division office emails
- Responsible for submitting facilities and key requests on behalf of the supervisor.
Coordinator
TJ MAXX
Rocklin
11.2019 - 11.2020
- Cash-register experience
- Responsible for executing receiving merchandising standards while ensuring Associates are processing efficiently and effectively and working as a team
- Ensured excellent customer experience by engaging and interacting with all customers and maintained a clean and organized store
- Responsibilities included role modeling exceptional customer service, creating a positive internal and external customer experience, promoting a culture of honesty and integrity, maintaining confidentiality, orchestrating truck delivery, and prioritizing merchandise processing on the sales floor.
Guest service associate
European Wax Center
Rocklin
11.2019 - 04.2020
- Responsible for all opening and closing procedures of the center, managing the flow of guests in and out of the center, and assisting with questions as needed
- Managed the Reservation Book regarding the guest's requests and associates' availability, educated guests on benefits and savings of Wax Passes
- Maintained the front of the center, including, but not limited to, restocking product shelves and refilling brochures and card holders.
Cashier lead
American Eagle
Roseville
10.2016 - 12.2019
- Ensured Cashiers always provided an outstanding guest experience at the Cash & Wrap
- Responsible for training Cashiers on how to provide an outstanding guest experience through quick and efficient transactions and held Cashiers accountable through clear goals and in-the-moment coaching
- Led the team in ensuring the Cash & Wrap was always clean and organized, stocked with supplies, and returned merchandise was quickly replaced on the sales floor
- Plenty of experience dealing with upset customers and learned how to defuse situations.
Education
Bachelor of Arts - Anthropology with an emphasis in Culture, Language, and Society
Cailfornia State University Sacramento
Sacramento, CAAssociates Degrees - Anthropology For Transfer/Social And Behavioral Science/Allied Health/Environmental Studies_Sustain
Sierra College
Rocklin, CAHigh School Diploma -
Wheatland Union Highschool
Wheatland, CASkills
- Strategic Timeline Planning
- Leadership & Team Building
- Project Support
- Administrative Support
- Data Gathering, Entry, & Organization
- File Management
- People Management
- Complex Communications
- Windows
- Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, Sharepoint)
- Customer Service
- Document processing
- Spreadsheet Management
- Information Security
- Digital Archiving
Timeline
Student Assistant
Sacramento State University Human Resources
08.2023 - Current
Administrative Assistant
Sierra College
01.2022 - 05.2023
Student Assistant
Sierra College
08.2021 - 12.2022
Coordinator
TJ MAXX
11.2019 - 11.2020
Guest service associate
European Wax Center
11.2019 - 04.2020
Cashier lead
American Eagle
10.2016 - 12.2019
Bachelor of Arts - Anthropology with an emphasis in Culture, Language, and Society
Cailfornia State University Sacramento
Associates Degrees - Anthropology For Transfer/Social And Behavioral Science/Allied Health/Environmental Studies_Sustain
Sierra College
High School Diploma -
Wheatland Union Highschool
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