Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
07.2023 - Current
Filled out daily shift log to record amount of food prepared, used and leftover.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Improved customer satisfaction by providing friendly and efficient service at the register.
Accurately operated cash register to process customer payments.
Sales Associate
Greenland Market
09.2022 - 06.2023
Solved customer challenges by offering relevant products and services.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Created inviting environment for customers by maintaining store organization and cleanliness.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Provided positive first impressions to welcome existing, new, and potential customers.
Secretary
Apex Tax Service
01.2023 - 05.2023
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Offered technical support and troubleshot issues to enhance office productivity.