Compassionate caregiver with extensive experience at Family Resource Home Care, skilled in elderly care and emotional support. Proven ability to enhance patient comfort and independence through attentive assistance and effective communication. Recognized for building strong relationships and ensuring optimal health outcomes while adhering to safety protocols and medication management.
Overview
8
8
years of professional experience
Work History
Caregiver
Family Resource Home Care
08.2024 - Current
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with self-administered medications.
Provided safe mobility support to help patients move around personal and public spaces.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Transported individuals to events and activities, medical appointments, and shopping trips.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted with daily living activities, running errands, and household chores.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Maintained entire family's schedule and organized events.
General Manager
SUBWAY®Restaurants
04.2023 - 10.2023
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Reported issues to higher management with great detail.
Lead
Crumbl Cookies
01.2023 - 04.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
General Manager
Jimmy John's
05.2017 - 12.2022
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Managed budget implementations, employee evaluations, and contract details.
Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Reported issues to higher management with great detail.