Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tabatha Brett

Saxton,PA

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Well-qualified team member with solid background in high-volume environments focused on delivering exceptional sales and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks. Experience for managing employees, employee compliance, state compliance, bank compliance. Maintaining a friendly and upbeat atmosphere for co-workers as well as customers.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Manager

Signature Auto Drive
10.2023 - Current
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Variable Operations Manager

Thomas Automotive
07.2019 - 10.2023
    • Supervised operations staff and kept employees compliant with company policies and procedures for multiple stores.
    • Developed systems and procedures to improve operational quality and team efficiency.
    • Led hiring, onboarding and training of new hires to fulfill business requirements.
    • Conduct pre - funding and funding activities for over 100 monthly applications
    • Implement and streamline funding process around new business structure to ensure efficient and effective daily processes.
    • Accounting for contracts in-transit and sales tax for multiple stores.
    • Create and update physical records and digital files to maintain current, accurate and compliant documentation.
    • Review and validate details of loan applications and closing documents.
    • Maintain finance and state and federal compliancy documentation.
    • Calculate and remit state sales tax, service and other charges.
    • Arrange payoff checks for trade-in and new vehicles.
    • Led hiring, onboarding and training of new hires to fulfill business requirements.

Manager/Administrator

Thompsons Diamond Shine Cleaning
04.2013 - 07.2019
    • Organized and maintained documents, files and records.
    • Worked with management team to improve workflows and eliminate unnecessary tasks.
    • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
    • Ordered equipment and supplies after researching vendors and obtaining quotes.
    • Analyzed and identified improvements to implement in department systems and controls.
    • Managed work requests, new orders, and pricing changes while coordinating logistics to verify delivery dates.
    • Performed billing, collection and reporting functions.
    • Streamlined administrative processes by implementing efficient filing and record-keeping systems.
    • Reduced expenses for the organization by renegotiating contracts with vendors and suppliers.

Finance Manager

Nissan of State College
09.2015 - 10.2018
    • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
    • Teamed with sales managers and sales consultants to create positive atmosphere, resulting in maximum profitability and customer satisfaction.
    • Identified interest rates and loan terms by reviewing and analyzing client credit.
    • Addressed ways to improve internal control processes and accounting procedures.
    • Assessed client needs and developed specific strategies to establish financial capabilities.
    • Worked with regulatory representatives to complete accurate filings and maintain compliance.
    • Accomplished revenue and profitability goals by applying extensive knowledge of bank and credit union programs as well as factors which produced best terms.
    • Collaborated with operations manager on staff compliance with financial and banking regulations.
    • Funded deals efficiently and economically by using different funding platforms.
    • Trained new and existing staff members in various financial procedures to prepare for job requirements.

Education

High School Diploma -

Huntingdon High School
Huntingdon, PA
05.2014

Skills

  • Customer Service
  • Sensitive material handling
  • Adaptability
  • Microsoft
  • Technologically savvy
  • Report analysis
  • Process Development
  • Account balancing
  • Sales Operation
  • New Business Development
  • Records management systems
  • Closing and contract negotiations
  • Employee training and development
  • Sales Reporting
  • Strategic Account Development
  • Staff Management

Certification

  • Notary for PA
  • Notary for MD
  • PennDOT certified Trainer

Timeline

Sales Manager

Signature Auto Drive
10.2023 - Current

Variable Operations Manager

Thomas Automotive
07.2019 - 10.2023

Finance Manager

Nissan of State College
09.2015 - 10.2018

Manager/Administrator

Thompsons Diamond Shine Cleaning
04.2013 - 07.2019

High School Diploma -

Huntingdon High School

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Tabatha Brett