Tabatha Duxbury
Richland,MO
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving skills and customer service. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
Work History
Owner
Element Dance Studio
11.2019 - 06.2023
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Assistant Manager
Dairy Queen
04.2006 - 05.2017
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Manager
G3-C Store
04.2007 - 04.2010
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
CSR
Heartland State Bank
04.2004 - 04.2006
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Lead Deadwood High School
Lead, SD05.1994
Skills
- Labor Relations
- Relationship Building
- Budget Management
- Staffing
- Planning and execution
- Payroll Administration
- Account updating
- Paperwork Processing
Timeline
Owner
Element Dance Studio
11.2019 - 06.2023
Manager
G3-C Store
04.2007 - 04.2010
Assistant Manager
Dairy Queen
04.2006 - 05.2017
CSR
Heartland State Bank
04.2004 - 04.2006
High School Diploma -
Lead Deadwood High School
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