Tabatha Gray
Stokesdale,NC
Summary
Dynamic retail professional with extensive experience as a Store Manager at Dollar General, excelling in inventory management and customer service. Proven track record in enhancing store layouts and driving sales through effective merchandising strategies. Reliable and punctual, with strong skills in stock rotation and team development, fostering a positive shopping experience.
Overview
9
9
years of professional experience
Work History
Merchandiser
Driveline Retail
Stokesdale, NC
11.2025 - Current
- Analyzed inventory levels to ensure optimal stock availability and reduce out-of-stock scenarios.
- Collaborated with team members to implement visual merchandising standards across retail locations.
- Coordinated product displays to enhance customer engagement and drive sales performance.
- Monitored market trends to identify opportunities for improving merchandise assortment and layout.
- Enhanced store layouts based on customer flow analysis, resulting in improved shopping experiences.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
- Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
Store Manager
Dollar General Store
Greensboro, NC
06.2022 - 10.2025
- Supervised daily store operations to ensure compliance with company policies and procedures.
- Trained and developed team members to enhance performance and customer service skills.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales trends to identify opportunities for increasing revenue and improving merchandising.
- Managed cash handling processes, ensuring accuracy in transactions and record-keeping.
- Executed promotional events to drive foot traffic and increase customer engagement in-store.
- Maintained a clean, organized store environment to enhance shopper experience and satisfaction.
- Collaborated with district managers on strategic initiatives aimed at operational efficiency improvements.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Store Manager
Chadley Management
Kernersville, NC
02.2017 - 05.2022
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
Education
No Degree -
Earl Warren High School
San Antonio, TXSkills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Maintaining stock levels
- Active listener
- Merchandise planning
- Store maintenance
- Vendor relations
- POS systems
- Time management
- Multitasking
- Customer service
- Product knowledge
Timeline
Merchandiser
Driveline Retail
11.2025 - Current
Store Manager
Dollar General Store
06.2022 - 10.2025
Store Manager
Chadley Management
02.2017 - 05.2022
No Degree -
Earl Warren High School