Tabatha Hoskins
California,MO
Summary
Knowledge of customer communications, and order processing. Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Hard worker experienced in problem-solving, service and time management. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Looking to gain valuable experience. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
2
2
years of professional experience
Work History
Head Cashier
Orscheln Farm & Home
02.2021 - 03.2022
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with team members from other departments to resolve customer concerns with professionalism and empathy to facilitate seamless transactions.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
Quality Assessment/Packaging Associate
Scholastic Warehouse
11.2019 - 12.2020
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Packed, weighed and shipped items per customer specifications.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Accelerated order processing speed without sacrificing quality control standards through focused time management strategies.
- Consistently met or exceeded daily production quotas while maintaining focus on accuracy and quality control measures.
Education
California High School
California, MO05.2000
Skills
- Positive customer service
- Friendly attitude
- Organized
- Analytical thinker
- Time management strength
- Customer satisfaction
- Empathy and patience
- Customer inquiries and complaint resolution
- Good communication skills
Timeline
Head Cashier
Orscheln Farm & Home
02.2021 - 03.2022
Quality Assessment/Packaging Associate
Scholastic Warehouse
11.2019 - 12.2020
California High School
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