Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
4
4
years of professional experience
Work History
Cashier
Market Basket
Winnie, TX
10.2023 - 09.2024
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Conducted price checks for special orders or discounts as requested by customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Performed other duties as assigned by management.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer services.
Learned roles of other departments to provide coverage and keep store operational.
Helped with purchases and signed customers up for rewards program.
Verified customer age requirement for alcohol or tobacco purchases.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Built and maintained productive relationships with employees.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Lifeguard
Harolds Fun Town Water Park
Crystal Beach, TX
05.2021 - 08.2023
Conducted daily pool maintenance, including testing and adjusting chemical levels.
Monitored swimmers to ensure safety in the pool area.
Enforced all safety regulations and posted rules for patrons.
Performed regular cleaning and maintenance of pool equipment.
Developed a comprehensive training program for new lifeguards.
Assisted with orientation sessions for new lifeguards in training.
Provided first aid care to injured patrons before paramedics arrived on scene.
Observed swimmers from elevated chairs while scanning the entire pool deck.
Watched over swimmers to respond quickly to distress situations.
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Patrolled to identify anyone needing assistance and offered immediate care.
Cleaned, brushed and vacuumed pool to keep clean.
Collaborated closely with team to identify issues and quickest methods for remediation.
Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
Kept equipment in good working order with frequent inspections and minor repairs.
Recognized swimmers in need of assistance and acted quickly.
Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
Checked weather reports to warn public of potential inclement weather and proper safety procedures.
Administered immediate and comprehensive first aid to injured and distressed patrons.
Used radio and digital technology to stay in constant communication with other protective service workers.
Provided waivers and other safety documents for patrons to sign for legal guidelines.
Furniture Assembler
Creative Wood Works
Winnie, TX
06.2020 - 11.2022
Position parts and subassemblies by aligning holes and notches.
Adjust and repair furniture when necessary.
Ensure all hardware is tightened properly during assembly process.
Use power tools such as drills and electric saws to cut wood or other materials accurately.
Smooth surfaces with sandpaper or steel wool after assembly is complete.
Maintain a clean work area during the assembly process.
Load and unload heavy furniture from trucks and trailers.
Perform routine maintenance on machinery used in the production process.
Follow safety protocols at all times while assembling furniture.
Measured and marked cutting lines on materials and products.
Education
High School Diploma -
East Chambers High School
Winnie, TX
06-2022
Skills
Money Handling
Customer Relations
Loyalty Program Promotion
Customer service excellence
Complex Problem-Solving
Cash Drawer Balancing
Merchandise Restocking
Issue Resolution
Organizational abilities
Cleaning and sanitizing
Retail Merchandising
Staff Training
Product Knowledge
Customer Service
Product Recommendations
Customer Assistance
Cash Register Operation
Affiliations
Volunteered for Winnie-Stowell Fire Department August 2023 - September 2024
Part of the Chambers County Sheriffs Office Explorer Post 1858 June 2023 - September 2024
Catering Delivery Driver at Market Basket Gourmet Market and Catering CompanyCatering Delivery Driver at Market Basket Gourmet Market and Catering Company