Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Family Support Specialist
Lutheran Children Services
Bradenton, FL
10.2023 - Current
Provided case management services to families in need of assistance.
Maintained detailed records of client interactions, progress, and outcomes.
Supported clients through court proceedings or administrative hearings.
Cultivated a safe environment where children could express themselves openly.
Participated in weekly staff meetings to discuss caseloads and best practices.
Counseled parents on proper child-rearing choices.
Real Estate Agent
Impact Realty
Tampa, fl
2023.01 - Current
Conducting property showings, client meetings, and open houses.
Conducted market research and analysis to identify pricing trends and property values.
Drafted marketing materials such as listings, brochures, and social media posts.
Learned contract negotiation and management processes and
Provided administrative support, including managing client databases and scheduling appointments.
Gained strong leadership skills by managing projects from start to finish.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Liaised between buyers and sellers to provide positive experiences for both parties.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Worked to build strong relationships with existing clients and established new contacts through networking.
Collaborated with mortgage brokers, attorneys, and other professionals to facilitate smooth transactions.
Networked with customers, via phone, email and social media.
COMPLIANCE MANAGER
MANIFESTATIONS W.W. INC
Tampa, FL
01.2021 - 10.2023
Quality driven Compliance Manager Working with at-risk youth in a faith based, teen transition center for Foster Youth
Specializing in tracking, documentation, and reporting requirements
Assess work, materials and procedures and makes recommendations to maintain in compliance
Counseled Dept
Heads regarding compliance and regulations
Monitored compliance with processes, policies, procedures, and standards
Supervisor of teen parent program
Audit, inspect and train youth in safe childcare regulations.
Developed and implemented policies and procedures to ensure compliance with applicable laws, regulations, standards, and best practices.
Conducted internal audits to identify areas of non-compliance and recommend corrective actions.
Maintained detailed records of all compliance related activities.
Ensured effective communication of changes in regulations or policies throughout the organization.
Built and strengthened relationships with regulatory representatives, vendors and company customers.
LIEUTENANT
FEDERAL BUREAU OF PRISONS
11.2001 - 05.2017
Provided leadership and direction to the Correctional Services department
Conducted extensive training to subordinates, peers, supervisors, inmates, and contractors/volunteers, in relation to all areas of institution safety, security, and programs
Completed audits for Program Reviews, coordinate educational programs and projects to meet the needs of our clients we serve
Completed cross development courses on Case Management and Correctional Supervision
Supervised emergency a non-emergency medical escort trips to local hospitals
Investigated inmate incident reports, stored in special housing unit for disruptive behavior, separation concerns or protective custody issues
Utilized excellent communication skills to talk inmates out of self-harm, at-risk situations ingestion of foreign objects and hunger strikes
Supervised daily urinalysis testing and alcohol testing
Conduct monthly scheduled instruction and training classes relating to correctional procedures and techniques for newly hired staff.
Case Management and Home Study Specialist at Lutheran Family and Children ServicesCase Management and Home Study Specialist at Lutheran Family and Children Services