Tabatha Long
Dover,Tennessee
Summary
Dynamic Salon Owner/Operator at Tabatha Nichole's, adept in staff management and customer service excellence, increased retention through innovative service expansion and meticulous compliance with state regulations. Skilled in employee development and salon marketing, I spearheaded initiatives that significantly enhanced client satisfaction and operational efficiency. Results-driven [Job Title] with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
12
12
years of professional experience
Work History
Salon Owner/Operator
Tabatha Nichole's
10.2012 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Instructor of Cosmetology -
Miller-Motte Technical College - Clarksville
Clarksville, TN04.2005
Master Cosmetology - Cosmetology
Valdosta Technical College
Valdosta, GA10.1997
Skills
Upselling Services
Employee Training
Staff Management
Salon Marketing
Decision-Making
Customer Service Management
Hiring and Onboarding
Goal Setting
Policy Development and Enforcement
Inventory Control
Staff Scheduling
Employee Development
Timeline
Salon Owner/Operator
Tabatha Nichole's
10.2012 - Current
Instructor of Cosmetology -
Miller-Motte Technical College - Clarksville
Master Cosmetology - Cosmetology
Valdosta Technical College
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