Encouraging professional and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance engagement and boost performance.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Recreation Program Coordinator
Murphy-Harpst Childern's Center
03.2025 - Current
Prepared for special groups and VIP customers by implementing personalized plans with staff.
Coordinated supply orders, storage and distribution for program.
Facilitated hiring, training and evaluation of staff.
Helped staff customize plans for specific groups based on age or ability level.
Assigned schedules and specific tasks to workers for optimal coverage.
Ensured compliance with relevant regulations by staying current on industry trends and best practices in recreation management.
Increased community engagement through effective promotion of recreational activities and events.
Developed partnerships with external organizations to expand offerings and provide diverse opportunities for participants.
Maintained accurate records for all aspects of program administration including registration data, financial transactions, facility schedules.
Spearheaded grant proposal submissions for additional funding sources to enhance existing programs or develop new ones.
Managed budgets effectively, ensuring adequate resources for high-quality programming while maintaining fiscal responsibility.
Planned and evaluated recreation and athletic programs with recreation director to support community.
Cobb Police Athletic League Coordinator
Cobb County Police Department
01.2022 - 02.2025
Establishes and manages goals and objectives for the Cobb Police Athletic League and effectively oversee all programs and operations.
Manages, directs, and evaluates assigned staff, volunteers, and program/board members.
Organizes, prioritizes, and assigns work to staff, volunteers, and program/board members.
Ensures compliance of all applicable codes, laws, rules, regulations, standards, policies, and procedures.
Manages the Cobb Police Athletic League budget to include accounts payable and receivable functions.
Ensures accuracy in card usage, cashes payments and accurate record keeping of revenue; maintains related documents.
Administers grant funds.
Write and edit grant applications.
Monitor allocation of granted funds.
Ensure compliance with grant guidelines and accurate record keeping.
Prepares and organize financial and program reports.
Ensures that organizational objectives are accomplished while serving as the senior representative.
Processes a variety of documentation associated with the Cobb Police Athletic League. i.e., policies and procedures, waivers, registration forms and list.
Plans and oversee the effective development and administration of programs and services.
Recruit, interview, hire and train staff, program/board members and volunteers.
Attends training classes, courses, conferences, and seminars.
Oversees and evaluate programs and staff on a scheduled and consistent basis.
Develops a positive environment for youth based on the mission and goals of the Cobb Police Athletic League.
Establish and maintain policies and procedures that ensure the safety and well-being of all members, staff, volunteers, and visitors.
Establish, implement and evaluate plans to promote the organization and market programs to the community at large.
Ensure that program staff understands and effectively communicate standards of the program; that they provide safe, functional, clean, and well-lit program areas, and that program equipment are appropriately used and maintained.
Manages and maintain all program inventory using tags and forms.
Ensure that a professional, instructional environment exists in all program areas.
Ensure that communication and guidance from staff to youth members is carried out professionally, enabling members to make appropriate choices in their educational, personal, physical, social, emotional, and vocational lives0
Build and maintain relationships with sponsors and donors.
Convene meetings with staff, volunteers, program/board members, parents, and community residents as needed to assist in program delivery, communicate established policies, and promote a positive environment.
Develop collaborative relationships with other community-based organizations to enhance program offerings.
Organize and/or participate in external special events to promote Cobb Police Athletic League’s mission and image, cultivate relationships, and generate broad support.
Administrative Specialist III
Cobb County Police Department
01.2018 - 02.2025
Cash handling/creating deposits.
Background, criminal and driving history investigations.
Assisted with high severity requests or issue escalations as needed.
Responds to phone, email, mail and in-person inquiries—providing general information and referring to appropriate sources based on an extensive knowledge of the Department and priorities, procedures, protocols and personnel.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Volunteered to help with special projects of varying degrees of complexity.
Continually sought methods for improving daily operations, recordkeeping, and data entry for increased efficiency.
Created presentations and other materials to support organizational activities.
Assisted management with special projects to complete all tasks by deadlines.
Consistently demonstrated strong attention to detail and ability to multitask within this fast-paced, high-pressure work environment.
Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Managed filing system, entered data and completed other clerical tasks.
Created and updated records and files to maintain document compliance.
Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Facilitated communication between departments, organizing meetings and distributing essential information.
Enhanced team productivity by providing administrative support and coordinating daily operations.
Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Handled incoming and outgoing mail.
Resolved customer concerns efficiently to promote satisfaction and loyalty.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Administrative Specialist II
Cobb County Police Department
01.2017 - 01.2018
Provide high level secretarial and administrative support to the Director of the Cobb County Police Training Unit.
Arrange and coordinate meetings and functions.
Arrange and coordinate travel.
Researched and gathered information.
Assisted with high severity requests or issue escalations as needed.
Draft memoranda/correspondence on behalf of Captain and Lieutenant.
Responds to phone, email, mail and in-person inquiries.
Consistently demonstrated strong attention to detail and ability to multitask within this fast-paced, high-pressure work environment.
Keeping track of training records for the department via national database.
Event coordinating (Mandate graduations).
Ordering office/janitorial supplies.
Oversee Training budget.
Interview panel duties.
Print shop orders.
Tracking inventory.
General housekeeping.
Building maintenance.
Executive Administrative Assistant/Client Liaison
Frederick J. Hanna & Associates
01.2008 - 01.2017
Provide high level secretarial and administrative support to the President as well as two senior partners and thirteen attorneys.
Managed nine direct reports.
Managed and motivated employees to be productive and engaged in work.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Acted as a client representative during quarterly audit meetings.
Welcomed, entertained, and accommodated local and out of town clients.
Assisted with high severity requests or issue escalations as needed.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Arrange and coordinate meetings and functions.
Implemented training program for high turn-over areas.
Draft memoranda/correspondence on behalf of President and Partners.
Researched and gathered information for quarterly client audits.
Responds to phone, email, mail and in-person inquiries—providing general information and referring to appropriate sources based on an extensive knowledge of the Department and Client’s priorities, procedures, protocols and personnel.
Consistently demonstrated strong attention to detail and ability to multitask within this fast-paced, high-pressure work environment.
Fraud investigations.
Education
Kennesaw State University
2004
High School Diploma -
John McEachern High School
2003
Skills
Team Management
Decision-Making
Attention to Detail
Task Prioritization
Coaching and Mentoring
Organization and Time Management
Conflict Resolution
Interpersonal Communication
Event Planning
Project Management
Certification
Administrative Services Employee of the year 2021
Grant Writing Certified - Grant Writing USA
Cobb County Professional Development Program Instructor