Tabatha Mcinroy
Buffalo
Summary
Dynamic food and beverage professional with a proven track record at Delaware North, excelling in staff leadership and food safety compliance. Enhanced service efficiency and reduced wait times through strategic resource allocation. Committed to quality assurance and fostering team collaboration to deliver exceptional customer experiences.
Overview
18
18
years of professional experience
Work History
Food and Beverage Supervisor
Delaware North
06.2025 - Current
- Directed daily functions to uphold high standards in food and beverage service.
- Trained and mentored staff on customer service standards and safety protocols.
- Enhanced service delivery efficiency through process improvements.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
Baker
Delaware North
12.2024 - 06.2025
- Prepared a variety of baked goods, ensuring adherence to quality standards and consistency.
- Operated baking equipment, maintaining safety protocols and cleanliness.
- Assisted in inventory management, tracking ingredient usage for efficient production.
- Collaborated with team members to streamline baking processes and reduce waste.
Bakery Manager
TOPS MarketLLC
11.2007 - 07.2021
- Directed daily functions to uphold high standards in food and beverage service.
- Trained and mentored staff on customer service standards and safety protocols.
- Enhanced service delivery efficiency through process improvements.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
Stand Attendant
Delaware North
08.2024 - 12.2024
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of stands to ensure a welcoming environment for guests.
- Assisted in inventory management by restocking supplies and monitoring product levels efficiently.
- Operated point-of-sale systems accurately, processing transactions with attention to detail.
Skills
- Staff supervision
- Staff leadership
- Food safety compliance
- Food and beverage service
- Quality assurance
- Portioning
- Customer service
- Opening and closing procedures
- Work area inspection
- Production and time sequencing
- Worker training
- Critical thinking
- Team collaboration
- Operational reporting
Timeline
Food and Beverage Supervisor
Delaware North
06.2025 - Current
Baker
Delaware North
12.2024 - 06.2025
Stand Attendant
Delaware North
08.2024 - 12.2024
Bakery Manager
TOPS MarketLLC
11.2007 - 07.2021