Overview
Work History
Education
Skills
Timeline
Generic
Tabatha Moses

Tabatha Moses

Gastonia,NC

Overview

28
28
years of professional experience

Work History

Order Packer

Nesco Resource
01.2025 - 07.2025
  • Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
  • Supported quality assurance initiatives by inspecting incoming products for defects or damage prior to packing them for shipment.
  • Prepared special shipments requiring additional care or handling according to specific instructions provided by customers or supervisors.
  • Met or exceeded daily quota targets through focused time management and prioritization of tasks.
  • Utilized warehouse equipment efficiently including pallet jacks and hand trucks, ensuring proper handling of products and reducing risk of accidents.
  • Ensured timely shipment of customer orders by consistently meeting deadlines for pick-up or delivery services.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, allowing for easier access to products and supplies.
  • Adapted to fluctuating workload demands, adjusting priorities as needed to meet overall team objectives in a fast-paced environment.
  • Promoted a positive team atmosphere through open communication channels and willingness to help coworkers when needed.
  • Increased productivity by working closely with team members, sharing best practices, and collaborating on challenging orders.
  • Reduced shipping errors through careful attention to customer information, ensuring correct addresses and delivery preferences were used.
  • Kept up-to-date on changes in shipping regulations or carrier policies that could impact order fulfillment processes, ensuring compliance at all times.
  • Collaborated with other departments to resolve issues related to incorrect product selection or shortages in a timely manner, ensuring customer satisfaction.
  • Maximized space utilization within packages while maintaining product safety during transport using effective packing strategies and materials selection.
  • Participated in regular team meetings to discuss potential improvements to the packing process and share feedback on workplace concerns or suggestions.
  • Maintained a safe working environment by adhering to company safety protocols and reporting any hazards or issues promptly.
  • Contributed to inventory control efforts by accurately recording item quantities used in each order, minimizing discrepancies in stock levels.
  • Streamlined the packing process with consistent use of proper packing materials and techniques, reducing damage during transit.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Picked and packed order items.

Hostess /Server

Western Sizzling
08.1997 - 03.2000
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Answered phone calls to take orders, give information and document reservations.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Opened and closed seating sections according to volume of guests.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Delivered pick-up and curbside orders to guests.
  • Advised customers about special offerings and menu items to help drive sales.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Department Lead

American Efird
11.2022 - 01.2024
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.
  • Led team to achieve high performance standards through consistent coaching and feedback.
  • Improved department efficiency by streamlining processes and implementing time-saving strategies.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
  • Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
  • Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
  • Identified areas for improvement within the department, developing action plans to address those needs effectively.
  • Coordinated efforts among team members during times of change or crisis management situations.
  • Established clear expectations for team members, leading to improved accountability and performance levels.
  • Managed team schedules, department projects and quality assurance.
  • Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
  • Implemented innovative solutions to resolve recurring issues, increasing overall departmental success.
  • Ensured compliance with all relevant industry regulations and safety guidelines within the department''s operations.
  • Managed cross-functional projects, ensuring timely completion and alignment with company goals.
  • Communicated with managers of other departments to maintain transparency.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Generated reports detailing findings and recommendations.
  • Maintained database systems to track and analyze operational data.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Created and managed project plans, timelines and budgets.
  • Observed packing operations to verify conformance to specifications.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Landscaper

Beckhams Lawn and Care
03.2013 - 05.2020
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
  • Resolved client concerns promptly by addressing issues professionally and offering viable solutions.

Kennel Assistant

Claws And Paws Grooming And Pet Supply
09.2009 - 04.2013
  • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
  • Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
  • Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
  • Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
  • Developed strong relationships with clients through open communication and trust-building interactions during drop-off and pick-up times.
  • Ensured safety of all animals through proper handling techniques and adherence to established protocols.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Completed animal intakes to board animals, labeling all home items and toys properly.
  • Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
  • Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
  • Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
  • Provided excellent customer service to pet owners, addressing questions and concerns regarding their pets'' stay at the kennel.
  • Monitored kennels for toy safety and removed choking hazards.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Administered care for animals and reported signs of illness, disease and injury to veterinarians.
  • Educated clients about kennel services, policies, and procedures to ensure a smooth experience for both the pet and owner.
  • Increased efficiency in daily operations by keeping accurate inventory records of food, supplies, and medications.
  • Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
  • Provided compassionate care for sick or injured animals while they recovered under veterinary supervision at the facility.
  • Improved animal welfare with regular exercise routines and socialization activities.
  • Collaborated with other staff members to create a positive work environment focused on delivering high-quality care to all animals in the facility.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Contributed to team efforts in emergency situations, assisting veterinarians with urgent medical procedures when necessary.
  • Answered telephones and performed administrative duties to assist receptionist during busy periods.
  • Performed grooming activities for boarded and hospitalized animals.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.

Attraction Booth Lead

Renaissance Festival
09.2006 - 09.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.

Bartender

Billie Jeans Grasshopper Farm
07.2002 - 02.2010
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Education

General Studies

Hunter Huss High School
Gastonia, NC
05.2000

Skills

  • Labeling expertise
  • Packing speed
  • Warehouse safety
  • Motivational skills
  • Shipping procedures
  • Efficient time management
  • Machine operation
  • Material handling
  • Product sorting
  • Barcode scanners
  • Food safety regulations
  • Pallet jack operation
  • Fragile item handling
  • Quality inspection
  • Safety protocols
  • Hand-eye coordination
  • Quality control
  • Preventive Maintenance
  • Physical stamina
  • Inventory management
  • Quality assurance
  • Temperature control
  • Weighing and measuring
  • Reading comprehension
  • Shrink wrapping
  • Package sealing
  • Packing equipment
  • Workstation organization
  • Teamwork
  • Teamwork and collaboration
  • Quick learner
  • Customer service
  • Problem-solving
  • Dependable and reliable
  • Attention to detail
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking
  • Motivated team player
  • Excellent communication
  • Critical thinking
  • Active listening
  • Effective communication
  • Customer relationships
  • Adaptability and flexibility
  • Verbal and written communication
  • Heavy lifting
  • Stocking
  • Warehouse operations
  • Recordkeeping and documentation

Timeline

Order Packer

Nesco Resource
01.2025 - 07.2025

Department Lead

American Efird
11.2022 - 01.2024

Landscaper

Beckhams Lawn and Care
03.2013 - 05.2020

Kennel Assistant

Claws And Paws Grooming And Pet Supply
09.2009 - 04.2013

Attraction Booth Lead

Renaissance Festival
09.2006 - 09.2010

Bartender

Billie Jeans Grasshopper Farm
07.2002 - 02.2010

Hostess /Server

Western Sizzling
08.1997 - 03.2000

General Studies

Hunter Huss High School

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Tabatha Moses