Experienced Certified Human Resource Professional with a dedication and exceptional work ethic. Bringing uplifting energy and a commitment to positive people skills, contributing to a strong work culture, with a focus on professionalism and attention to detail.
Experienced with managing HR operations and driving team success. Utilizes conflict resolution techniques and policy implementation to enhance workplace harmony. Track record of fostering strong employee relations and promoting collaborative work culture.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HR Supervisor
Berkshire Corporation Manufacturing
04.2023 - Current
Knowledgeable of legal compliance (FLSA, ADA, EEOC, etc.)
Enter, maintain, and audit HR data in the Company's HRIS system and ensure the integrity of the data; keeps data private and secure
Manage I-9s, audit employment records to ensure employees have sufficient documentation to support being eligible to work in the US
Analyze employee turnover and trends. Make changes that increased retention and decreased turnover rate in production.
Success in leading team to reduce turnover from 31% to 17% in 1.5 years.
Conduct new employee orientation to provide positive onboarding experience and sets clear communication/directive toward company goals.
Plan and coordinate company programs and activities to sustain employee morale.
Introduced and developed program to offer monthly training to employees in their native languages.
Coordinate employee Benefits Administration for new hires, open enrollment, and any employee life status changes throughout the year.
Active member of the Company's EH&S Committee. OSHA 10 Certified.
Develop and implement HR policies to enhance employee engagement and compliance.
Collaborate with management to address employee relations issues, fostering a positive work environment.
Serve as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
Enhance workplace culture by promoting diversity, inclusion, and open communication initiatives.
Field employee inquiries related to insurance, retirement plan, vacation, sick leave and employee assistance.
Monitor employee attendance and performance, addressing issues in accordance with company policies and procedures.
Asst. Customer Service Manager
Food Lion
02.2022 - 03.2023
Manage Front End operations including Service Center, Self-Checkout and Food Lion To-Go
Provide leadership and motivation within the store to promote a culture reflective of Food Lion Brand
100% Customer Service
Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
Create Front End schedules, including Food Lion To-Go
Ensure proper control of all store funds and company assets
Ensures compliance with local, state and federal regulations
Adheres to all company guidelines, policies and standard practices
Interim position after moving from Colorado to North Carolina
Implemented training programs for staff, improving product knowledge and customer engagement.
Coordinated daily operations to enhance customer service delivery and team performance.
Specialized Foster Parent
Hope & Home
02.2018 - 12.2020
Provide a safe home environment while biological parents work on building a stronger home for their children and families
Trained in strong communication, trauma, neurodiversity, cultural awareness
Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
Strong compassion, empathy, and open mind to all
Provided nurturing care to children in foster placements, ensuring emotional and physical well-being.
Coordinated educational and recreational activities, promoting social development and engagement.
Developed individual care plans tailored to each child's needs, fostering personal growth and stability.
Advocated for children's rights and needs during family meetings, enhancing communication with stakeholders.
HR Coordinator
Colomex
03.2015 - 10.2017
Offer HR guidance and resources for restaurant chain of 1200+ employees.
Workman's Comp, Employee Benefits to include facilitating open enrollment
Analyzed background checks and drug screens
Start to finish onboarding and offboarding process.
Management of FMLA, STD, LTD, and ADA
Facilitated job fairs
I9 Compliance Project
Focused on compliance with legal citizenship, legal work visas, and updated employee documents
Communication and support with Sr. Leadership Team
Led performance review initiatives, fostering a culture of continuous feedback and development.
Facilitated training sessions, promoting staff engagement and skill enhancement across departments.
Analyzed HR metrics to identify trends, supporting strategic decision-making for workforce planning.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
HR Specialist
Phil Long Dealerships
02.2011 - 02.2015
Benefits (administer upon eligibility, facilitate open enrollment, assist employees with enrollment)
Developed and implemented HR policies to enhance employee engagement and retention.
Streamlined recruitment processes, improving candidate experience and reducing time-to-hire.
Collaborated with management to address employee relations issues, fostering a positive workplace culture.
Utilized HRIS tools for data management, enhancing reporting accuracy and operational efficiency.
Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
Communication and support with Sr. Leadership Team
Facilitated job fairs in Colorado and Wyoming
New hire processing (testing, state and government forms, drug testing, background checks)
Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
Education
In Process - Human Resource Management
COLORADO STATE UNIVERSITY/GLOBAL
COLORADO SPRINGS, CO
Business Management
JACKSON COLLEGE
JACKSON, MI
Business Management in Business Law
BAKER COLLEGE
JACKSON, MI
Skills
HR policies implementation
Team building and leadership
Diversity and inclusion
Recruitment and selection
Onboarding and orientation
Benefits administration
Dispute mediation
Employee retention strategies
Accomplishments
SHRM-CP Certification obtained June 2024
Certification
SHRM-CP June 2024
SHRM certification is a credential from the Society for Human Resource Management (SHRM) that demonstrates a person's knowledge and proficiency in human resources (HR).
Vice President of Sales and New Product Development at Tower Manufacturing CorporationVice President of Sales and New Product Development at Tower Manufacturing Corporation