Tabatha Peninger MSN,RN
Madison,MS
Summary
Accomplished Marketer and Senior Clinical Risk Manager with a proven track record at Medical Assurance Company of Mississippi. Successful sale of services to multi specialty practices throughout the state of Mississippi. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Strategic Medical Sales Representative with track record of maintaining excellent client relationships. Committed to educating clients on proper use of products by offering detailed demonstrations and presenting brochures or other brand literature.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Marketer/Senior Risk Manager
Medical Assurance Company of Mississippi
08.2016 - 07.2024
- Conducted comprehensive EHR chart audits, enhancing clinical documentation accuracy and patient safety across statewide healthcare facilities
- Developed and implement risk mitigation strategies, resulting in a substantial reduction of liability claims for the Company
- Developed and implemented innovative marketing strategies to increase brand awareness, customer engagement, and sales.
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
- Boosted sales through the creation and execution of targeted advertising campaigns.
- Managed complex projects involving multi-disciplinary teams, ensuring timely completion while minimizing exposure to potential risks.
- Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
- Coordinated trade shows and events, showcasing company products while fostering valuable networking opportunities.
- Developed campaigns and specific marketing strategies for clients.
- Assisted in development of products and services previously unrepresented in industry to increase shares in new markets 90%.
- Delivered compelling presentations to internal stakeholders, securing buy-in for new marketing initiatives.
Nurse Clinical Liaison
AMG LTACH Hospital
12.2015 - 08.2016
- Collaborated with Corporate Hospital Development Team to enhance hospital operations
- Provided education and support to the medical community across three regions
- Facilitated strategic partnerships and increased patient admissions by 20% through targeted outreach and education programs
- Coordinated with medical professionals across Mississippi to streamline patient referral processes, enhancing overall service efficiency
- Accurately documented and managed patient data, ensuring compliance with healthcare regulations and improving data reliability
- Led educational sessions for healthcare providers, enhancing their understanding of hospital services and increasing referral rates.
- Collaborated with case managers on identifying barriers that hinder successful transitions between healthcare providers or settings, working together toward resolutions that benefit the patient''s overall wellbeing.
- Evaluated potential patients for admission into post-acute care facilities, ensuring that they met eligibility criteria and would benefit from available services.
- Facilitated regular team meetings to discuss individual cases and address any challenges encountered during the course of patient care.
RN Mentor
Sta Home Health and Hospice
05.2011 - 12.2015
- Trained and mentored new RN hires, enhancing team competency and patient care quality
- Implemented training programs for new hires, enhancing team efficiency and patient care quality.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Med Surgical RN
Greenwood Leflore Hospital
05.2010 - 05.2011
- Garnered hands-on nursing experience in med surgical nursing—cross-trained post orientation in the specialty areas of pediatric and Geri-Psych to float as needed
- Worked closely with multidisciplinary teams to optimize patient outcomes, demonstrating strong communication and teamwork skills
- Maintained meticulous patient records and documentation, contributing to accurate treatment plans and improved healthcare delivery.
Education
MSN - Nursing and Health Care Administration
University of Mississippi Medical Center
Jackson, MS11.2023
BSN, RN -
University of Mississippi Medical Center
Jackson, MS05.2010
Skills
- Clinical Risk Management
- Policy Development
- Chart/EHR Review
- Clinical Liaison
- Quality Improvement
- Healthcare Compliance
- Relationship Building
- Customer Relationship Management
- Cold-calling
- Critical Thinking
- Healthcare Sales
- Patient Care
- Clinical Documentation
Certification
Registered Nurse Compact State License
Community Service
Word of Life Church, Ridgeland, MS, 05/01/23, Present, Serve at multiple services, church events on the medical team. Respond to medical needs. Collaborate with safety team.
Assisted with training of new staff members.
Provided excellent customer service by anticipating needs and responding promptly to requests.
References
- Valerie Brunt, Ferring Pharmaceuticals, Pharmaceutical Account Specialist, Previous Co-Worker, 662-310-6355, vwbrunt@gmail.com
- Katherine Mangum, COPIC, Claims Consultant, Previous Co-Worker, 601-754-9119, katherinerosemangum@gmail.com
- Clint McDaniel, Sta-Home, Branch Manager, Previous Boss, 601-720-0651, clintgmc@gmail.com
- Janelle Johnson, QA Solutions, QA Manager, Previous Boss, 662-310-6355, jjohnson052469@yahoo.ocm
Timeline
Marketer/Senior Risk Manager
Medical Assurance Company of Mississippi
08.2016 - 07.2024
Nurse Clinical Liaison
AMG LTACH Hospital
12.2015 - 08.2016
RN Mentor
Sta Home Health and Hospice
05.2011 - 12.2015
Med Surgical RN
Greenwood Leflore Hospital
05.2010 - 05.2011
MSN - Nursing and Health Care Administration
University of Mississippi Medical Center
BSN, RN -
University of Mississippi Medical Center
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