Dynamic business owner with a proven track record while owning Reisbeck Excavating and Stacks Clothing Co and Antiques, skilled in strategic business development and relationship building. Expert in project cost estimation and proficient in POS software, I enhance operational efficiency and drive sales growth while fostering strong client connections. Passionate about delivering exceptional customer experiences and staying ahead of fashion trends.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner/Office Manager
Reisbeck Excavating
02.2019 - Current
Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Consulted with customers to assess needs and propose optimal solutions.
Established foundational processes for business operations.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Interacted well with customers to build connections and nurture relationships.
Bail Bond Assistant
Kasey Reisbeck/Big Sky Bail Bonds
01.2000 - Current
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Greeted guests in with friendliness and professionalism.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Assisted manager in all aspects of business operations.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Drafted common document templates to reduce time spent creating documents from scratch.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Located people failing to appear in court.
Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations.
Prepared company tax returns and other financial filings.
Located, apprehended and returned suspects to court or jail after missed court appearances.
Processed payments from defendants to secure bonds.
Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
Owner/Boutique Owner
Stacks Clothing Co and Antiques
05.2013 - 06.2024
Managed day-to-day business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managed purchasing, sales, marketing and customer account operations efficiently.
Interacted well with customers to build connections and nurture relationships.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
Managed team of full-time and part-time staff, trained new workers and monitored performance.
Established foundational processes for business operations.
Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
Developed and executed marketing campaigns to increase online sales and customer engagement.
Analyzed customer trends and provided insights to improve customer experience.
Created inviting environment for customers by maintaining store organization and cleanliness.
Provided exceptional services and pleasant shopping experiences to retail customers.
Prioritized helping customers over completing other routine tasks in store.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Performed cash, card, and check transactions to complete customer purchases.
Managed efficient cash register operations.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Stocked, tagged and displayed merchandise as required.
Used POS system to enter orders, process payments and issue receipts.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Completed and filed returns with tax departments at local, state, and federal levels.