Detail-oriented logistics professional with expertise in inventory management and process optimization. Skilled in Microsoft software and OSHA compliance, with a strong background in quality control. Bringing over 28 years of leadership experience in the African Methodist Episcopal Zion Church, complemented by formal studies in Church Administration and Pastoral Care.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Inbound Receiving Clerk
Ryder Logistics
Charlotte, NC
09.2025 - Current
Inspected incoming goods for quality assurance, adhering to safety and compliance standards.
Coordinated inbound shipments, ensuring accurate receipt and documentation of all materials.
Utilized inventory management systems to track stock levels and streamline receiving processes.
Trained new employees on efficient receiving procedures and best practices for safety.
Logistics Material Handler 2/Inventory Clerk 2
Ryder Logistics
Charlotte, NC
11.2020 - Current
Maintained accurate inventory records and logs of all incoming and outgoing shipments.
Loaded and unloaded trucks with pallet jacks or forklifts.
Performed regular cycle counts to maintain inventory accuracy.
Operated hand-held scanners to accurately track inventory levels.
Tracked orders from origin to destination using computer systems, ensuring timely delivery and accuracy.
Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
Followed safety protocols when operating material handling equipment.
Organized warehouse inventory according to warehouse plan.
Organized warehouse space by stacking boxes in designated areas.
Inspected material handling equipment for defects before use.
Analyzed data from reports to identify process improvements and enhance overall performance.
Inspected incoming deliveries for quality and quantity, swiftly identifying and addressing damage or discrepancies.
Recorded unit quantities accurately in inventory system and entered data into inventory database.
Quality Control Inspector/ Inventory Clerk 2
TVS Supply Chain Solutions
Charlotte, NC
11.2018 - 10.2020
Maintained records of all nonconforming products and completed corrective actions as required.
Maintained records of all nonconforming products and completed corrective actions.
Developed corrective action plans based on findings from investigations and audits.
Reviewed customer complaints to identify sources of quality issues and initiated corrective measures.
Participated in internal and external audits to ensure compliance with applicable regulations.
Generated reports summarizing inspection results, defect trends, and other statistical data.
Communicated effectively with management regarding progress toward meeting quality objectives.
Provided technical support to other departments regarding quality related topics and initiatives.
Recommended improvements to production processes, enhancing quality control standards and ensuring product compliance.
Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
School Bus Driver
Charlotte Mecklenburg School System
Huntersville, NC
06.2015 - 08.2018
Transported students to school in a timely manner while keeping assigned route schedule. 100% no accidents.
Maintained bus cleanliness and inspected for mechanical problems, ensuring safe and reliable transportation.
Obeyed DOT rules and regulations and local laws to maximize safety.
Performed pre-trip inspections of the bus according to established procedures.
Maintained order and discipline on bus to prevent accidents or injuries.
Cultivated positive relationships with students through friendly interactions, promoting a supportive environment.
Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
Reported bus malfunctions or repairs needed.
Managed time effectively to complete routes within allotted timespan, ensuring timely student arrivals.
Complied with district policies and procedures concerning student discipline.
Developed positive relationships with students through friendly interactions.
Promoted good public relations by responding courteously to inquiries from parents or members of the community.
Managed time efficiently so that routes are completed within allotted timespan.
Documented bus malfunctions and communicated repair needs to maintenance team.
Assisted passengers in evacuation of bus in case of emergency.
Supervisor/Crew Chief 2
City of Charlotte Utility Department
Charlotte, NC
09.1997 - 03.2015
Directed and supervised team of 12 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintained accurate records of employee performance and attendance to support effective personnel management.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Conducted weekly meetings with team members to align on updates and address operational challenges.
Recruited, hired, trained, mentored, coached, and evaluated staff.
Monitored employee productivity to provide constructive feedback and coaching.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Conducted weekly meetings with team members to discuss new updates.
Provided ongoing training to address staff needs.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
Coached staff members to develop long-term career goals.
Performed monthly inventory checks to ensure equipment was not damaged or malfunctioning.
Inspected and replaced damaged water meters and lids at customer locations.
Participated in team building workshops and sessions for Crew Chiefs and Supervisors.
Filled out daily vehicle inspection forms to ensure safety and compliance.
Participated in team building workshops and sessions for Crew Chiefs and Supervisors.
Introduced team building workshops to foster collaboration and boost employee morale.
Education
Master of Science - Forensic Psychology
Walden University
Minneapolis, MN, US
08-2026
Master of Science - Applied Psychology
Liberty University
Lynchburg, VA, US
Bachelor of Arts - Interdisciplinary Studies
Johnson C Smith University
NC, US
05-2021
Skills
Material handling operations
Inventory accuracy
Safety compliance
OSHA Compliance
Operational efficiency
Process improvement
Microsoft Office
Problem solving
Customer service
Conflict resolution
Teamwork and collaboration
Supportive
Active listener
Hard worker
Focus
Accomplishments
Participated in the North America Association of Christian Social Workers 2019-2021, served as chaplain, and was elected to serve as president during senior year 2021.
Member and Chaplain of Char-LIT ELITE Motorcycle club.
Active member of the NAACP.
Employee of the Month for Ryder Logistics.
Certificate of Appreciation and Recognition for dedicated service and leadership in the Ministry, Lincolnton District, and Western North Carolina Conference.
Lincolnton District Achievement Award for Excellence in Service and Ministry.
Member of the Coalition of Black Churches and Ministries.
Lincolnton District Director of Evangelism.
Volunteer for after-school tutoring and class monitoring at G.E. Massey Elementary School, Lincolnton, NC, and for the past four years, I have been providing school supplies, snacks, and book bags.
Certification
Certificated Minister and licensed Pastor over 30 years African Methodist Episcopal Zion Church., CPR Certificate