Summary
Overview
Work History
Education
Skills
References
Training
Timeline
Generic

Tabatha Stevens

Aston,Pa

Summary

I would like a position where I can use my skills that I have learned from my jobs and get a chance to learn more skills. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.

Overview

3
3
years of professional experience

Work History

Head Cashier

Lowes
08.2023
  • Do refunds and returns on daily basis
  • Answer Phones
  • Keep track of people’s breaks and keep an eye on my staff
  • Do monthly audits
  • Be able to be on your feet for hours.

Customer Service Representive

Lowes
09.2021 - 08.2023
  • Do refunds and returns on daily basis
  • Answer the phones
  • Ring up customer order
  • Help customer order things that are not in the store
  • Help customer with delivers and orders that are not done correctly
  • Help customer pay their bills
  • Help with closing the drawers down
  • Help customer find items in the store
  • Help with online orders.

Assistant Manager

Turkey Hill Mint Market
05.2020 - 01.2021
  • Do daily cigarettes count and Lottery count
  • Deal with daily vendors
  • Count the Safe daily before store opens and after going to the bank
  • Deal with customers on the daily basis
  • Do morning paper including putting in invoices
  • Do daily deposits and change orders
  • To keep the store cleaned, stocked and presentable to customers.

Education

Neumann College
Aston, PA

Certification in Office Administration - Business Administration

Delaware County Community College
Media, PA
01.2026

Bachelor of Science in Business Administration -

Millersville University
Millersville, PA
05.2010

Skills

  • Training and coaching
  • Customer Service Management
  • Shift Scheduling
  • Cash reconciliation
  • Refunds and exchanges
  • Supply Restocking
  • Price Verification
  • Payment Processing
  • Customer Service
  • Store Opening and Closing
  • Cashier training
  • Online Order Picking
  • Transaction Approvals
  • Cash handling expertise
  • POS System proficiency
  • Cash Handling
  • Returns processing
  • Employee Training
  • Store opening/closing procedures
  • Cash Register Operation
  • Positive Attitude
  • Customer Relations
  • Time management strength

References

References upon request

Training

  • Managing Humane Resources
  • Organization and Management
  • Compensation Management
  • Production &Operation Management

Timeline

Head Cashier

Lowes
08.2023

Customer Service Representive

Lowes
09.2021 - 08.2023

Assistant Manager

Turkey Hill Mint Market
05.2020 - 01.2021

Neumann College

Certification in Office Administration - Business Administration

Delaware County Community College

Bachelor of Science in Business Administration -

Millersville University

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Tabatha Stevens