Tabatha Vasquez

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• collect any copayments that are needed at time of appointment.
• Scheduled, coordinated and confirmed appointments.
• Managed high-volume phone calls.
• Retrieve authorizations needed for office appointments.
• insurance verification for benefits and eligibility
• Relay results as requested by the doctor
• Room patients in and take vitals as needed
• knowledge in pathology grossing

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone in a timely matter and directed incoming calls to correct salesman.
• Supported office efficiency by performing clerical tasks such as mailing out invoices, checking off reports, as well as entering invoices through customers portal, and scanning/faxing documents.
• Managed multiple tasks and met time-sensitive deadlines with billing PO tickets.
• Provided clerical support to company employees by updating salespeople on their PO tickets and making sure their gross profit is correct and communicating with them about any issues.
• Helped maintain office security by monitoring visitor access and issuing badges.

~Front desk reception, answer phones in a timely matter, check patients in, as well as collect copays.

~verify eligibility and benefits for each patients insurance plan.

~confirm appointments with the patients.

~speak with pharmacy about medication as needed

~interpret for the doctor as needed