Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

TABATHA WALTON

Chicago,IL

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Has talent and skills in completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Stays on top of demands in fast-paced environments.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Lead Medical Office Assistant

Pulmonary Associates
Harvey, IL
12.2023 - 11.2024
  • Greeted patients and provided them with information about their visit.
  • Scheduled and confirmed appointments for patients in accordance with office protocols.
  • Collected payments from patients for services rendered.
  • Verified insurance coverage for each patient visit.
  • Administered injections, immunizations, medications, or treatments as directed by physician protocol.

Medical Receptionist Supervisor

Advocate Aurora Health
Chicago, il
05.2018 - 12.2023
  • Assist patients by telephone and in-person to resolve various billing and scheduling issues
  • Assisted with planning and organizing special events or meetings as needed
  • Led teams through onboarding process for swift integration into daily operations
  • Relayed messages and transferred records between staff and offices to facilitate effective patient care
  • Collaborated with other team members to share knowledge and improve overall team performance while working remotely

Receptionist/ Lead Medical Assistant

Comer Children's Hospital
Chicago, Il
04.2016 - 03.2018
  • Cleaned and prepared exam rooms for patients during busy periods
  • Photocopied, faxed and filed patients records practicing confidentiality measures
  • Implemented polices and procedures to help patient flow
  • Awarded employee of the month

Patient Escort / Medical Receptionist

Rush University
Chicago, IL
03.2008 - 03.2016
  • Moved patients between rooms and various departments for planned procedures or scans
  • Worked well under pressure in fast-paced environment, prioritizing tasks as needed
  • Worked closely with development teams to implement design specifications
  • Revised designs based on feedback from clients or team members

Receptionist Coordinator

Mercy Family and Health care center
chicago, il
01.2004 - 02.2008
  • Trained new employees on company policies, procedures, and software systems
  • Supervised team of receptionists, providing guidance and support as needed
  • Assigned and corresponded staff schedules to ensure adequate coverage during business hours

Education

Bachelor of Science (B.S.) - BSN / Nursing

Chamberlain Collage of Nursing
Chicago, IL
06.2028

Skills

  • Medical billing understanding
  • Insurance Verification
  • Electronic health records management
  • HIPAA compliance knowledge
  • Customer service orientation
  • Administrative support
  • Telephone etiquette
  • Computer proficiency

Languages

English, Advanced

Certification

  • BLS Certified

Timeline

Lead Medical Office Assistant

Pulmonary Associates
12.2023 - 11.2024

Medical Receptionist Supervisor

Advocate Aurora Health
05.2018 - 12.2023

Receptionist/ Lead Medical Assistant

Comer Children's Hospital
04.2016 - 03.2018

Patient Escort / Medical Receptionist

Rush University
03.2008 - 03.2016

Receptionist Coordinator

Mercy Family and Health care center
01.2004 - 02.2008

Bachelor of Science (B.S.) - BSN / Nursing

Chamberlain Collage of Nursing

Similar Profiles

CREATE PROFILE
TABATHA WALTON