Tabatha Wheatley
United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Team player ready to help achieve company goals.
Overview
11
11
years of professional experience
Work History
Family Finding Case Worker
Service Access Management
05.2023 - Current
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
- Documented client progress and activities in accordance with agency policies and procedures.
- Participated in professional development and training opportunities to enhance clinical skills.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Developed plans to strengthen family units.
- Facilitated multidisciplinary meetings between families, caseworkers, and providers to ensure communication and collaboration between family members.
- Interviewed clients to develop personalized family trees and support systems
Server Shift Leader
The Steak House
08.2014 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Cultivated warm relationships with regular customers
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Conducted meetings with management to discus operational issues and develop ways to improve services.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Executive Director
I'mpact- Nurture Me Program
10.2022 - 05.2023
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Created promotional materials and provided insightful information to social media websites and print media to educate public.
- Developed client specific Plans of Safe Care.
- Advocated for organization and company mission to raise awareness and support.
Direct Support Professional
Public Partnerships LLC
05.2013 - 07.2021
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes.
- Monitored progress and documented patient health status changes to keep care team updated.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Supervised daily activities.
- Developed rapport to create safe and trusting environment for care.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Transported clients to medical and dental appointments to provide support.
- Educated clients and family members on relevant topics to support independent living.
- Researched community resources and services to provide accessibility and assistance to clients.
- Provided compassionate and patient-focused care to cultivate well-being.
Education
Bachelor of Science - Social Work
Mansfield University of Pennsylvania
Mansfield, PA05.2024
High School Diploma -
Wellsboro Area High School
Wellsboro, PA06.2007
Skills
Servant Leadership
Policy and Procedure adherence
Building Trust with Clients
Training and Development
Focus Group Facilitation
Adaptable and Flexible
Team Bonding
Fundraising Coordination
Balanced Work Ethic
Timeline
Family Finding Case Worker
Service Access Management
05.2023 - Current
Executive Director
I'mpact- Nurture Me Program
10.2022 - 05.2023
Server Shift Leader
The Steak House
08.2014 - Current
Direct Support Professional
Public Partnerships LLC
05.2013 - 07.2021
Bachelor of Science - Social Work
Mansfield University of Pennsylvania
High School Diploma -
Wellsboro Area High School
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