Hi, I’m
Tabatha Williams
Fairmont,WV
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
19
years of professional experience
Work History
St. Barbara's Memorial Nursing Home, Monongah, Pennsylvania
Certified Nursing Assistant
2004.09 - 2019.07 (14 years & 10 months)
Job overview
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to the nurse
- Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with residents
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Aegis Representative , Belview, WV
Customer Service Representative
2000.09 - 2001.07 (10 months)
Job overview
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collected deposits or payments and arranged for billing.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Education
Stacey Starkey’s Underground Coal Mining Class , Mannington, WV
Red Hat Certification from Underground Coal Mining
10.2023
North Marion Vocational Center , Farmington, WV
Certificate from Certified Nursing Assistant
06.2003
Alternative Learning Center , Fairmont, WV
GED from General Studies
1997
Skills
- Reliable team player
- Compassionate
- Fast learner
- Safety Precautions
- Mining terminology knowledge
- Charting
- Able to lift 90lbs
- Signals for headlamp
- Detect for methane
- Problem-solving skills
- Following supervisor instructions
- Written and verbal communication
- Equipment and material carrying
Timeline
Certified Nursing Assistant
St. Barbara's Memorial Nursing Home
2004.09 - 2019.07 (14 years & 10 months)
Customer Service Representative
Aegis Representative
2000.09 - 2001.07 (10 months)
Stacey Starkey’s Underground Coal Mining Class
Red Hat Certification from Underground Coal Mining
North Marion Vocational Center
Certificate from Certified Nursing Assistant
Alternative Learning Center
GED from General Studies
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