Tabatha Phillips
DeLand,FL
Summary
I am an experienced Talent Leader with a passion for leading a team of dynamic recruiters, as well as sourcing and recruiting top talent for my own customer’s needs. Strong track record of developing insights and recruiting strategies that help drive employer branding and achieve results.
I pride myself in being a successful partner and leader; managing the needs of my customer, my team, key stakeholders and future leaders in our business. I accomplish this by establishing trust and building strong relationships.
It is truly rewarding to find top talent and bring them to the company I work for where I can see them flourish and grow with our company.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Manager Talent Acquisition
PetSmart
04.2008 - 02.2024
- Established strong relationships with customers, business partners and stakeholders, ensuring long-term partnerships and alignment.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Implemented and developed department operational standards, policies and procedures.
- Brainstormed and developed strategies to achieve short and long term business objectives.
- Established team priorities and monitored performance.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Carried out and developed social media, e-blast and Recruitment Marketing campaigns.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Defined clear targets and objectives and communicated to other team members.
Manager, Field Recruiting
PetSmart
03.2017 - 06.2022
- Communicated clearly with employees and stakeholders to keep everyone on same page and working toward established business goals.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Onboarded new employees with training and new hire documentation.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maximized performance by monitoring daily activities and mentoring team members.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Regional Recruiter
PetSmart
02.2014 - 02.2017
- Developed recruiting strategies to identify qualified candidates and build network.
- Developed targeted recruitment campaigns for specific roles, attracting qualified applicants and reducing overall time to fill.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Established strong relationships with hiring managers to better understand their needs and preferences in candidates.
- Coordinated schedules to arrange management interviews with applicants.
- Advertised job opportunities on social media platforms and job boards.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Studied job descriptions and qualifications to determine applicant requirements.
- Maintained accurate records of all recruiting activities, ensuring compliance with legal requirements and company policies.
- Negotiated competitive salary packages with selected candidates, ensuring satisfaction on both sides of the employment agreement.
- Successfully filled critical leadership positions within tight deadlines by leveraging extensive professional networks and proactive candidate engagement tactics.
HR Manager
PetSmart
04.2008 - 02.2014
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Improved workplace culture through the development and engagement initiatives.
- Supervised and mentored direct reports and developed talented HR teams.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Skilled at working independently and collaboratively in a team environment.
- Fostered positive work environment through comprehensive employee relations program.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Established clear succession plans to ensure leadership continuity during periods of transition or growth.
- Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
Education
No Degree -
Seminole State College of Florida
Sanford, FLHigh School Diploma -
Mainland
Daytona Beach, FL06.1994
Skills
- Team Leadership
- Training and Development
- Computer Skills
- Talent Development
- Brand Management
- Strategic Planning
- Cross-Functional Collaboration
- Budget Management
- Human Resources Management
- Customer Relations
- Microsoft Office
- Organization and Time Management
Certification
- PHR- HRCI Certified Professional
- Certified Diversity Recruiter- ADP
Timeline
Manager, Field Recruiting
PetSmart
03.2017 - 06.2022
Regional Recruiter
PetSmart
02.2014 - 02.2017
Senior Manager Talent Acquisition
PetSmart
04.2008 - 02.2024
HR Manager
PetSmart
04.2008 - 02.2014
No Degree -
Seminole State College of Florida
High School Diploma -
Mainland