Dynamic Campus Supervisor at Ga War Veterans Home with strong management skills and a proven track record in conflict resolution and team cohesion. Expert in medication administration and patient care, fostering a positive work environment that reduced turnover. Committed to enhancing operational efficiency and patient satisfaction through strategic decision-making and effective communication.
Open To Work
Hi, I’m
Tabatheia Gaines-Head
BSN, RN
Warner Robins,GA
Summary
Overview
15
years of professional experience
1
Certificate
Work History
Ga War Veteran's Home Milledgeville, GA
RN Campus Behavioral Supervisor
07.2025 - 03.2026
Job overview
- Administered medication and treatments according to established protocols.
- Monitored vital signs and documented patient progress accurately.
- Educated patients on health management and preventive care strategies.
- Implemented infection control measures to enhance patient safety.
- Mentored nursing staff in clinical procedures and best practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Educated family members and caregivers on patient care instructions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated communication between departments to streamline processes and resolve issues promptly.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
- Evaluated staff performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
PruittHealthMacon, GA
Night Shift Supervisor
07.2024 - 02.2025
Job overview
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Reduced employee turnover by fostering a positive work environment and providing ongoing support to staff members.
- Provided support to upper management by generating comprehensive reports detailing productivity, employee performance, inventory levels, and other relevant metrics from the night shift operations.
- Collaborated with other department supervisors to coordinate cross-functional projects during nighttime hours.
- Compiled reports on production shortfalls, accidents and equipment problems.
- Improved customer satisfaction by addressing concerns promptly and ensuring high-quality service from the night shift team.
- Upheld federal safety standards and environmental disposal protocols.
- Implemented policies and standard operating procedures for continuous improvement.
- Cultivated professional working relationships with peers and supervisors.
Macon Health and Rehabilitation CenterMacon, GA
Weekend Supervisor
01.2024 - 06.2024
Job overview
- Contributed to long-term business growth strategies by providing feedback on weekend operations trends and patterns.
- Enhanced team efficiency by implementing effective scheduling and task delegation.
- Maintained a safe and secure environment for staff and customers through consistent monitoring of facility conditions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Advance Health and Rehabilitation Jeffersonville, GA
Weekend Supervisor
12.2023 - 05.2024
Job overview
- Enhanced team efficiency by implementing effective scheduling and task delegation.
- Streamlined operational processes through regular evaluations, making adjustments as necessary to optimize productivity.
- Facilitated seamless transitions between weekday and weekend shifts through thorough handover meetings.
- Evaluated staff performance regularly, offering constructive feedback to improve overall capabilities.
- Performed all required tasks at start and end of shift to facilitate seamless transitions between work groups.
- Implemented customer service best practices to create memorable experiences for patrons during weekend hours.
- Spearheaded quality assurance initiatives, identifying areas for improvement and implementing corrective actions as needed.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Summerhill Nursing HomePerry, GA
RN Supervisor/Charge Nurse, Rehab
07.2023 - 11.2023
Job overview
- Oversaw multi-unit operations and addressed operational, staffing and care issues with immediate or long-term impacts.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Partnered with organizational and unit leaders to devise QA/QI initiatives, continuously improving delivery of care, patient outcomes and overall services.
- Monitored infection control and critical incidents and made changes and improvements to processes where necessary.
- Frequently checked up on patients and offered assistance on using equipment.
- Transferred and transported patients from one area to another area.
- Answered phones, copied documents and updated schedule boards.
- Communicated with patients to explain procedures and confirm comprehension of treatment plans.
- Documented and filed patient health reports and charts.
- Monitored treatment supply inventory and requisitioned low-stock items to prevent shortages.
- Monitored and assisted both occupational and physical therapists during treatments.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Conducted intake assessments with patients and relatives to gather case history.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Monitored patients after surgery, answered questions and provided home care strategies.
Enhabit Hospice Macon , GA
Weekend On-Call RN
04.2022 - 06.2023
Job overview
- Answered patient and family questions to educate on optimal treatment procedures.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Facilitated strategic goals aimed at increasing satisfaction and improving outcomes through compassionate, precise and high-quality nursing care.
- Provided training and supervision to LPNs and CNAs-member staff.
- Participated in continuing education programs to enhance training and nursing knowledge.
- Administered oral medications and monitored patient reactions.
- Oversaw multi-unit operations and addressed operational, staffing and care issues with immediate or long-term impacts.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Monitored infection control and critical incidents and made changes and improvements to processes where necessary.
- Frequently checked up on patients and offered assistance on using equipment.
- Transferred and transported patients from one area to another area.
- Communicated with patients to explain procedures and confirm comprehension of treatment plans.
- Answered phones, copied documents and updated schedule boards.
- Monitored treatment supply inventory and requisitioned low-stock items to prevent shortages.
- Prepared treatment area, mobility equipment and ambulatory aids for patient sessions.
- Documented and filed patient health reports and c
Heart of Georgia HospiceWarner Robins, GA
RN Hospice Case Manager
08.2021 - 03.2022
Job overview
- Established and maintained successful relationships with patients, their families and physicians by utilizing exemplary communications and compassionate active listening skills.
- Worked directly with patients and families to procure documents and medical histories for qualification per Medicare guidelines as hospice appropriate for admissions.
- Developed and implemented an individual care plan for each patient utilizing an interdisciplinary approach and made changes as necessary.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Counseled and educated patients about the end of life dying process and symptoms and how to manage them.
- Provided a high-level of quality, compassionate care for 14 patients, their families and their caregivers during skilled nursing visits.
- Collaborated with MD to obtain necessary medications for symptom management.
- Assess, monitor, document, and report progress of patients health and condition using required documents.
- Provided supervision and evaluation CNAs
- Ordered durable medical equipment.
- Facilitated transfers/revocations/live discharges for hospice patients using an interdisciplinary approach.
- Pronounced deaths of hospice patients and provided excellent postmortem care.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Perry HospitalPerry, GA
Staff Nurse
10.2012 - 04.2013
Job overview
- Worked on Medical Surgical floor.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care for 6 to 7 patients.
- Assess all systems of each patient and recorded information into electronic medical record. Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
- Refined skills such as inserting catheters, management of tubes/drains, dressing changes.
- Monitored patient reactions to drugs and carefully documented progress of individuals.
- Instructed patients and family members on proper discharge care. Increased skills in nursing decision-making and refined nursing knowledge.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Answered patient questions and provided take-home materials for further information.
Beaufort MemorialBeaufort, SC
Staff Nurse
03.2011 - 11.2011
Job overview
- Worked on Medical Surgical/Oncology floor. Responsible for 6 to 7 patients with extensive past medical histories and high acuity levels.
- Assess all systems of each patient and recorded information into electronic medical record.
- Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
- Refined skills such as inserting catheters, management of tubes/drains, dressing changes.
- Increased skills in nursing decision-making and refined nursing knowledge.
- Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
- Facilitated transition to home care by providing patients with continued care information and discharge instructions.
- Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
Education
Armstrong State UniversitySavannah, GA
Bachelor of Science from Nursing
12.2010
University Overview
Georgia Military College - MilledgevilleMilledgeville, GA
Associate of Science from Nursing
07.2007
University Overview
Skills
- Analytical thinking, strategic decision-making and problem resolution capability
- Strong management skills
- Ability to develop trust and bond with patients and their families
- Strong head to toe assessment skills and development of individualized patient care
- High level autonomy, yet works well as a interdisciplinary team member
- Medication administration
- Wound/postmortem care
- Adaptable, dependable and flexible
- Detailed-oriented
- Friendly, positive attitude
Affiliations
Affiliations
Sigma Theta Tau Honor Society (STTI) active member
American Association of Critical-Care Nurses (AACN) active member, current
National Student Nurses Association (NSNA) Spring 2009-Fall 2010
Accomplishments
Accomplishments
Information Manager
November 2002 to March 2006
Certification
BLS
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
RN Campus Behavioral Supervisor
Ga War Veteran's Home
07.2025 - 03.2026
Night Shift Supervisor
PruittHealth
07.2024 - 02.2025
Weekend Supervisor
Macon Health and Rehabilitation Center
01.2024 - 06.2024
Weekend Supervisor
Advance Health and Rehabilitation
12.2023 - 05.2024
RN Supervisor/Charge Nurse, Rehab
Summerhill Nursing Home
07.2023 - 11.2023
Weekend On-Call RN
Enhabit Hospice
04.2022 - 06.2023
RN Hospice Case Manager
Heart of Georgia Hospice
08.2021 - 03.2022
Staff Nurse
Perry Hospital
10.2012 - 04.2013
Staff Nurse
Beaufort Memorial
03.2011 - 11.2011
Armstrong State University
Bachelor of Science from Nursing
Georgia Military College - Milledgeville
Associate of Science from Nursing
Education and Training
Education and Training
other,other