Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tabbitha Pavlick

Taylor,Mi

Summary

Award-winning customer support professional who has advanced quickly in all positions. Motivated to perform at peak levels and meet company goals. Detail-oriented. Customer service with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical issues with ease and patience. Manager with technical and troubleshooting repair expertise. Team player who is flexible, reliable and adaptable to dynamic environments. Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Personable Store Manager who respects and appreciates all retail associates. Motivates employees using positive reinforcement and creative reward systems. Merchandizing professional successful at representing consumer tastes and needs in the retail market. Accurately assesses competition and seeks effective ways to boost sales and reinforce client brands. Skillful Retail Merchandiser accomplished in product assembly, material handling and setting displays. Works well independently and as part of dynamic teams. Detail-oriented Retail Merchandiser effective at monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Retail sales professional versed in product placement and merchandizing. Extensive experience in inventory management and shipment processing. Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories. Expert retail sales professional offering over 20 years experience in retail customer service and retail management. Focused on exceeding sales goals. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of any position. Ready to help team achieve company goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

PCT

Vibra
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
  • Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
  • Conducted patient education on treatment procedures and post-discharge care, promoting better health outcomes.
  • Implemented infection control protocols, contributing to safer hospital environment.
  • Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
  • Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
  • Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
  • Supported patients' daily living activities, improving their hospital stay experience.
  • Fostered clean and hygienic environment, reducing risk of infections.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention.
  • Collected and documented patient information to aid in accurate medical record keeping.
  • Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
  • Enhanced patient comfort by providing compassionate bedside care and support.
  • Improved patient satisfaction with attentive communication and responsiveness to needs.
  • Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Trache Care
  • ICU quality care

CNA (Travel)

Trilogy Health Services
02.2023 - 01.2025
  • Customer Service
  • Bathing
  • Changing
  • Making beds
  • Listening to the patient’s concerns
  • Turning and or repositioning patients
  • Helping patients use the bathroom
  • Examining the patient for any change in behavior
  • Changing the patient’s bed
  • Taking vitals (manually and automatically)
  • Drawing blood
  • Answering call lights
  • Transferring
  • Tending to physically and mentally disabled.
  • Communicating needs (that I can’t take care of) to the nurse
  • Basically, being there for whatever, the patient needs to make them happy and relaxed.
  • Teamwork
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.

CNA (Travel)

Seasons Hospice and Palliative Care
11.2021 - 01.2023
  • Customer Service
  • Bathing
  • Changing
  • Making beds
  • Listening to the patient’s concerns
  • Transferring
  • Tending to physically and mentally disabled.

Picker

Amazon Facility
09.2020 - 10.2021
  • Picking orders
  • Meeting and exceeding expected pick times
  • Being flexible enough to do other jobs around the site.
  • Being comfortable in the Warehouse setting

Certified Nursing Assistant

Henry Ford Hospital
01.2018 - 08.2020
  • Bathing
  • Dressing
  • Feeding
  • Turning and or repositioning patients
  • Helping patients use the bathroom
  • Examining the patient for any change in behavior
  • Changing the patient’s bed
  • Taking vitals (manually and automatically)
  • Drawing blood
  • Answering call lights
  • Communicating needs (that I can’t take care of) to the nurse
  • Basically, being there for whatever, the patient needs to make them happy and relaxed.
  • Teamwork
  • Transferring
  • Tending to physically and mentally disabled.

Manager

Life Uniform
06.2012 - 09.2017
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Planograms
  • Operated a cash register for cash, check and credit card transactions with accuracy. Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Trained 6 new sales associates each year.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Followed up with over 50 customers each week to verify that they were satisfied with purchases.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Verified that all customers received receipts for their purchases.
  • Followed merchandising guidelines to present visually appealing displays.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Communicated clear expectations and goals to each team member.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Worked with the management team to implement the proper division of responsibilities.
  • Actively pursued personal learning and development opportunities.
  • Strategically scheduled team members to maintain optimal staffing levels at all times.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Supervised and directed all merchandise and shipment processing.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Payroll

Education

CNA -

Aress Academy
Southfield, Mi

Associate in Science - undefined

WCCCD
Taylor, Mi

Associate in General Studies - undefined

WCCCD
Taylor, Mi

GED - undefined

Allen Park High School
Allen Park, Mi

ADN - Nursing

Wayne County Community College
Detroit, MI

Skills

  • Excellent customer service skills
  • 125 WPM
  • Hourly shift management
  • POS systems
  • Personnel development
  • Customer relations
  • Merchandizing
  • Bank deposit procedures
  • Goal-oriented
  • Detail-oriented
  • Strategic thinker
  • Mathematical aptitude
  • Store displays
  • Staff training and development
  • Opening and closing procedures
  • Customer-oriented
  • Creative problem solver
  • Java system proficient
  • Exceptional communication skills
  • Proficient in cash management
  • Local/state health laws knowledge
  • Shipping and receiving professional
  • Cash flow management
  • Customer service expert
  • Bookkeeping
  • Payroll
  • Cash register operations
  • Inventory management
  • Shipment processing
  • Fashion knowledge
  • Adapt to diverse groups
  • Able to persuade others effectively
  • Excellent people skills
  • Problem-solving skills
  • Social perceptiveness
  • Sales training
  • Upselling
  • Retail sales
  • Trusted key holder
  • Quick learner
  • Strong client relations
  • Floor set design expertise
  • Training development aptitude
  • Strategic sales knowledge
  • Credit card processing
  • Analytical and critical thinker
  • Fast learner
  • Skilled multi-tasker
  • Skilled in HTML, HTTP and IP
  • Adobe and Adobe Flash proficiency
  • Expert experience in all word programs
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10+ staff members.
  • Resolved product issue through consumer testing.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Timeline

PCT

Vibra
02.2025 - Current

CNA (Travel)

Trilogy Health Services
02.2023 - 01.2025

CNA (Travel)

Seasons Hospice and Palliative Care
11.2021 - 01.2023

Picker

Amazon Facility
09.2020 - 10.2021

Certified Nursing Assistant

Henry Ford Hospital
01.2018 - 08.2020

Manager

Life Uniform
06.2012 - 09.2017

Associate in Science - undefined

WCCCD

Associate in General Studies - undefined

WCCCD

GED - undefined

Allen Park High School

CNA -

Aress Academy

ADN - Nursing

Wayne County Community College

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