Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tabeel Masih

Professional With Strong Communication And Organizational Skills.
Philadelphia,PA

Summary

Adaptable and dedicated professional with proven experience in customer service, front desk operations, sales support, and inventory management. Skilled at handling guest relations, managing reservations, promoting products, and maintaining accurate records while delivering exceptional service in fast-paced environments. Recognized for strong communication, problem-solving, and organizational abilities with a consistent record of meeting performance targets and contributing to smooth business operations.

Overview

3
3
years of professional experience
4
4
Languages

Work History

Stocking Associate

Walmart
06.2025 - Current
  • Unloaded trucks and organized merchandise for stocking.
  • Stocked shelves, bins, and displays according to company standards.
  • Checked inventory levels and ensured products were properly labeled and priced.
  • Rotated stock to maintain freshness and prevent expired items.
  • Assisted in maintaining a clean, safe, and organized work area.
  • Operated equipment such as pallet jacks.
  • Responded to customer inquiries and assisted with locating products when needed.
  • Worked efficiently overnight to meet stocking and merchandising deadlines.
  • Collaborated with team members and supervisors to ensure smooth store operations.

Front Desk Receptionist

My Place Hotels
01.2025 - 05.2025
  • Warmly greeted guests and ensured a pleasant check-in/out experience.
  • Handled guest inquiries and special requests professionally.
  • Clearly conveyed information about hotel services and policies.
  • Coordinated with housekeeping, maintenance, and other departments for smooth operations.
  • Addressed guest concerns promptly and efficiently, escalating issues when necessary while maintaining professionalism.
  • Ensured accurate guest records, billing, and room assignments.
  • Maintained a clean, organized, and welcoming reception area.
  • Managed reservations, phone calls, and walk-ins simultaneously.
  • Worked effectively under pressure during peak hours without compromising service quality.
  • Remained calm, courteous, and professional in difficult situations.
  • Upheld the hotel’s reputation through excellent service.

Front Desk Receptionist

Quality Inn Hotels
01.2025 - 03.2025
  • Warmly greeted guests and ensured a pleasant check-in/out experience.
  • Handled guest inquiries and special requests professionally.
  • Clearly communicated hotel services, policies, and information.
  • Coordinated with housekeeping, maintenance, and other departments for smooth operations.
  • Addressed guest concerns promptly and efficiently, escalating issues when necessary.
  • Ensured accurate guest records, billing, and room assignments.
  • Maintained a clean, organized, and welcoming reception area.
  • Managed reservations, phone calls, and walk-ins simultaneously.
  • Worked effectively under pressure during peak hours without compromising service quality.
  • Remained calm, courteous, and professional in challenging situations.
  • Upheld the hotel’s reputation through excellent customer service.

Call Center Agent

London Building
03.2023 - 12.2024
  • Made outbound calls to potential and existing customers.
  • Promoted products/services and persuaded customers to take action.
  • Addressed customer objections and provided appropriate solutions.
  • Identified and qualified potential leads.
  • Followed up on previous interactions to close deals and maintain relationships.
  • Maintained accurate customer records in the system.
  • Logged call details, feedback, and sales progress.
  • Achieved daily, weekly, and monthly call and conversion targets.
  • Continuously improved performance based on feedback.

Education

High School Diploma -

MC Higher Secondary School
Faisalabad,Pakistan
05.2001 -

Skills

  • Customer Service & Guest Relations
  • Communication & Active Listening
  • Problem-Solving & Conflict Resolution
  • Reservation & Front Desk Operations
  • Call Handling & Sales Support
  • Time Management & Multitasking
  • Team Collaboration & Coordination
  • Attention to Detail & Record Keeping
  • Cash Handling & Billing Accuracy
  • Inventory Stocking & Merchandising
  • Organization & Workplace Cleanliness
  • Ability to Work Under Pressure

Timeline

Stocking Associate

Walmart
06.2025 - Current

Front Desk Receptionist

My Place Hotels
01.2025 - 05.2025

Front Desk Receptionist

Quality Inn Hotels
01.2025 - 03.2025

Call Center Agent

London Building
03.2023 - 12.2024

High School Diploma -

MC Higher Secondary School
05.2001 -

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Tabeel MasihProfessional With Strong Communication And Organizational Skills.
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