Investigative Specialist
Louisiana Department Of Corrections
04.2017 - Current
- Developed tailored investigation strategies based on client needs, resulting in high satisfaction rates and repeat business.
- Increased successful case resolutions by collaborating effectively with law enforcement agencies, providing crucial insights and information.
- Managed multiple cases simultaneously under tight deadlines without sacrificing quality or attention to detail.
- Assisted clients in understanding the investigation process, managing expectations, and addressing concerns throughout the case.
- Implemented efficient record-keeping systems that facilitated easy access to vital information during investigations.
- Maintained confidentiality of sensitive data at all times, ensuring client trust and compliance with privacy regulations.
- Utilized advanced technological tools effectively in gathering essential evidence that strengthened case resolutions.
- Ensured adherence to legal guidelines during investigations by staying updated on relevant laws and regulations.
- Mentored new team members to quickly adapt them into the professional work environment, reducing training time required.
- Worked with law enforcement, prosecutors and company representatives to handle caseload.
- Facilitated open communication channels between interdepartmental teams that led to increased collaboration on investigations.