Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Websites
Accomplishments
Interests
Timeline
65
Tabetha Dillavou

Tabetha Dillavou

Medway,OH

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementHealthcare benefitsPaid time offPaid sick leave401k match

Summary

Dedicated administrative professional equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Office Coordinator

Spinoso Real Estate Group
04.2022 - Current
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Served as a point of contact for clients visiting the office.
  • Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
  • Developed training materials for new hires, streamlining the onboarding process and promoting consistent practices corporate wide.
  • Process invoices, cash receipts, and credit card expenses.
  • Assist corporate team with collecting outstanding balances for tenants at the property.

Administrative Assistant

Washington Prime Group
06.2021 - 03.2022
  • Provided support to the mall management team and corporate office.
  • Greeted visitors and tenants and provided them with necessary assistance.
  • Collected sales reports and entered in database.
  • Managed all property utility accounts and assisted with utility transfers.
  • Maintained a current tenant contact list.
  • Obtained and logged insurance certificates from tenants, vendors, and contractors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Product Assistant

Hughes-Peters, Inc.
02.2019 - 11.2020
  • Communicated with customers to answer questions and perform account maintenance.
  • Processed high volumes of customer orders with precision and attention to detail.
  • Prepared monthly Excel spreadsheets and reports for the Product Manager.
  • Assisted in managing product inventories using inventory management systems to ensure accuracy and availability.
  • Assisted in enhancing customer satisfaction with prompt issue resolution, resulting in positive feedback and repeat business.
  • Supported team members during peak times, balancing workload within the department efficiently.

Activity Director

Pristine Senior Living
09.2013 - 11.2016
  • Developed strong relationships with residents and their families, fostering a supportive community environment.
  • Collaborated with interdisciplinary teams to create holistic care plans addressing the physical, cognitive, emotional, and social needs of each resident.
  • Implemented staff appreciation and team building programs to demonstrate the importance of interdisciplinary team collaboration throughout the facility.
  • Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
  • Created and maintained detailed reports of daily, weekly and monthly operations.

Activity Director

Belle Manor Nursing Home
03.2010 - 09.2013
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Developed monthly life enrichment calendar with a wide variety of activities to stimulate interest, involvement, and engagement of patients.
  • Supervised Activities Assistant and conducted performance evaluations.
  • Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.

Education

High School Diploma -

Tecumseh High School
New Carlisle, OH

Activity Director Certificate - Person-Centered Care

Rowlett & Laker, Inc.
Fort Wayne

Skills

  • Office administration
  • Accounts Payables/Receivables
  • Verbal/written communication
  • Records management
  • Microsoft Office
  • Customer service
  • Account research and reconciliation
  • Team leadership
  • Employee training
  • Organizational skills

Certification

  • Interpersonal Communication Skills for Business Professionals 2008, CareerTrack This was a 2-day seminar where I received training on how to improve listening skills, how to better manage my own emotions as well as how to help others manage their emotions, and how to improve communication skills with others.
  • Microsoft Office 2007, CareerTrack Familiarized with Microsoft Word, Excel, and Outlook. I was also briefly shown the basics of Power Point.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Websites

Accomplishments

  • Investigated, identified and reconciled account discrepancies totaling $800k in company savings.
  • Collaborated with a team of 7 in the development of the Office Coordinator Training program.
  • Recognized by management for recovering $230k from one tenant within a two month period.

Interests

Hiking, swimming, kayaking

Reading

Timeline

Office Coordinator

Spinoso Real Estate Group
04.2022 - Current

Administrative Assistant

Washington Prime Group
06.2021 - 03.2022

Product Assistant

Hughes-Peters, Inc.
02.2019 - 11.2020

Activity Director

Pristine Senior Living
09.2013 - 11.2016

Activity Director

Belle Manor Nursing Home
03.2010 - 09.2013

High School Diploma -

Tecumseh High School

Activity Director Certificate - Person-Centered Care

Rowlett & Laker, Inc.

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