Summary
Overview
Work History
Skills
Timeline
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Tabetha Fike

Wheeling

Summary

Passionate people leader with a strong understanding of business operations. Committed to developing great talent and growing the business.

Overview

10
10
years of professional experience

Work History

Starbucks Shift Supervisor

Starbucks
07.2023 - Current
  • Drive and maintain inventory management and accuracy
  • Handle day to day operations such as cash handling, communicating and working shoulder to shoulder with others to reach store goals, opening, mid day and closing duties, coaching partners to view the store as a customer
  • Developing great talent and coaching partners in the moment
  • Following merchandising guidelines to present store displays per the company
  • Managing labor, taking into account daily sales
  • Have built and maintained positive relationships within the community and participated in community events
  • Ensure implementation of Starbucks operations, policies and procedures in stores, supporting my manager with closing knowledge and behavioral gaps within my team
  • Great customer service skills as well as coaching my partners to connect with customers, increasing customer connection score by 14 points in 4 weeks

Process Assistant

Fluid Management Solutions
06.2021 - 07.2023
  • Processed incoming/out-coming trucks, staging products for maximum efficiency while managing inventory
  • Maintained the continuation of area leadership by filling in for absent management and developing others on my team to do the same
  • Managed the cost of labor for processing trucks daily

Shipping/Receiving Manager

Tractor Supply
07.2019 - 06.2021
  • Drove employee morale and performance through effective team leadership, mentoring and development
  • Assisted manager in hiring great new talent
  • In charge of ordering and receiving for multiple organizations as well as meeting demand
  • Prevented shortages by monitoring and ordering new stock
  • Trained employees on quality control, customer relations and safe handling procedures
  • Protected workers through safety audits and monitoring behavior

Supervisor - Bed Bath and Beyond

Bed Bath and Beyond
08.2014 - 08.2019
  • Verified performance of 4 departments- Soft side (Bedding and bath), Hard Side (Kitchen and appliances), Front end (Bridal, outdoor product, impulse and gift cards), Shipping and receiving
  • Adapted to changing company priorities
  • Trained new employees to get them prepared and developed for advancements in the company
  • Assisted manager in hiring of new employees
  • Developed new employees into key holders
  • Responsible for operation on a store in a multi-billion dollar industry, my store earning roughly 1.2 million a year
  • Maintained customer satisfaction especially in moments of chaos-bridal parties
  • Creating custom shopping profiles for bridal customers
  • Cash management-counting down tills, counting safe, change orders, payments
  • Ensured proper store layout per company guidelines- verifying planograms and signage
  • In charge of in store special events-college promotions

Skills

  • Relationship Building
  • Developing Great Teams
  • Critical Thinking
  • Excellent customer service
  • Effective Communication
  • Sales Orientated

Timeline

Starbucks Shift Supervisor

Starbucks
07.2023 - Current

Process Assistant

Fluid Management Solutions
06.2021 - 07.2023

Shipping/Receiving Manager

Tractor Supply
07.2019 - 06.2021

Supervisor - Bed Bath and Beyond

Bed Bath and Beyond
08.2014 - 08.2019

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Tabetha Fike